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Center Associate
3 months ago
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
**RESPONSIBILITIES**
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
**QUALIFICATIONS**
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Must be able to work Saturday's
- Bilingual is a plus
- Must fit the qualifications to become a Notary Public for Arizona
**BENEFITS**
- Discounted Shipping
- Health, dental and vision (for full-time only)
**Job Type**: Part-time
Pay: From $15.00 per hour
**Benefits**:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Work Location: In person
