Overnight Manager

3 weeks ago

Miami, United States Fresco y Mas Retail Stores Full time

Overview:

- Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a_ _great place to work_, we empower everyone to be their full, authentic selves. Read our_ _Belonging, Inclusion and Diversity Statement here_._

**Overnight Manager**

**Job Purpose**

**Job Summary**

Assists in the management of operations in the grocery department by supervising a team overnight to complete stocking and store conditioning tasks. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Supervises, trains, and develops team members on performance of their job and provides coaching and feedback as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.**Key Performance Indicators**

**Department OSAT**
- Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.

**On Shelf Availability**
- Ensures all processes are followed to allow customers to purchase their needs.

**Cases Per Hour**
- Gauges the efficiency of stocking to improve on shelf availability and improved labor expense.

**Essential Responsibilities**

**Responsibility**

**% Of Time**

**SERVICE**:

- Assists in creating an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and cooler/freezer conditioning. Offers customers assistance in finding or suggesting product.
- 70%**LEADERSHIP**:

- Assists in promoting trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Adheres to all local, state and federal laws, and company guidelines.10%**FINANCIAL**:

- Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Maintains stockroom standards. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.10%**COMPLIANCE/SAFETY**:

- Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.10%**Disclaimer**

Performs other job-related duties as assigned.**Qualifications**

**Required Education**

**Course of Study**

**Preferred Education**

**Course of Study**

High School / GED**Language(s) Required**

**Language(s) Preferred**

EnglishSpanish**Relevant Experience**

**Supervisory Experience**

0 -3 yrs minimum**Knowledge, Skills & Abilities Required**

Must be 18 years of age

Authorization to work in the United States or the ability to obtain the same.

Successful completion of pre-employment drug testing and background check.

Strong customer service skills.

Exceptional interpersonal, motivational and communication skills.

Ability to operate forklift, compactor, and pallet jack

**Environmental Factors**

**Environmental Factors**

Retail - General Heavy: Physical Demands: While pe

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