Operations Planner I
3 weeks ago
Teel Plastics was recently recognized as the 2021 Wisconsin Manufacturer of the Year in the large company category We make products that matter and make lives better. Teel is experiencing significant growth, our employees enjoy a great culture, competitive pay and benefits, challenging work and a strong history of professional growth. Come check us out, we are sure you will be excited about the opportunities available at Teel Plastics.
**Company Info**:
Teel Plastics is a world-class, technology-driven manufacturer of highly engineered and complex plastic components specializing in plastic extrusion and injection molding. A winner of Wisconsin Manufacturer of the Year, Teel serves the agriscience, laboratory sampling bags, medical, consumer cosmetics, water treatment, flex-film cores, and industrial piping markets. The Company was founded in 1951 and has developed a reputation for superior quality, materials expertise, collaborative product development, and exceptional customer service.
Teel Plastics continues to grow significantly through its commitment to meet customer needs on a consistent basis. “Providing quality and service second to none” drives a company culture of continuous improvement and helps foster skilled and experienced employees dedicated to long-term customer and supplier relationships. The company serves a worldwide customer base from four manufacturing facilities located in Baraboo, WI.
About the Role
The Operations Planner 1 is responsible for providing quality customer service for both internal and external contacts by completing the required production control activities including production control, account management, inventory management, and performance analysis as defined under the primary functions.
**Essential Duties & Responsibilities**:
- Develops accurate engineering masters and update BOM’s as required based on input from technical resources.
- Enters customer orders and schedule production work orders.
- Maintains appropriate inventory levels to support customer relationships by managing the Kanban and SMI inventory programs established.
- Maintains schedule to reflect optimal production plan by balancing customer needs, equipment, labor & material availability.
- Verifies pricing on orders compared to estimates; update pricing as needed ensuring profitability is maintained.
- Communicates customer needs to production, shipping, and QA ensuring customer satisfaction goals are met.
- Prepares shipping documentation including accurate BOL with any other required shipping documents.
- Maintains and build positive relationships with existing and new customers; provide feedback from customer interactions to the Teel organization.
- Reviews the results of customer surveys and seek positive resolutions to customer concerns.
- Documents customer complaints in the feedback system and assist in the resolution of the CPAR; provide any necessary customer follow-up and coordinate any customer returns.
- Schedules NPPD/sales trials and development projects as needed.
- Gathers and inputs annual forecast data.
- Communicates customer’s needs to the Cell and internal support departments.
- Reviews manufacturing variance reports for BOM accuracy in rate, labor, and material.
- Research’s BOM/WO discrepancies by reviewing completed work orders making corrections as required.
- Reviews BOMs against actual performance and update as needed.
- Monitors inventory and takes timely action on aged or obsolete inventory.
- Reviews inventory turns and schedule to ensure maximum inventory rotation.
- Provides data mining and analysis support to drive improvements and change within the organization.
- Participate in designated training and development classes.
- Identifies areas for procedural/reporting improvements.
- Analyzes various tools such as the production schedule and MRP report to determine material requirements.
- Releases purchase orders and expedite materials as required.
- Resolves inventory issues and transactions.
- Additional project as assigned by supervisor.
**What You Need**:
- Customer service or Planning/Scheduling experience in a manufacturing setting is required.
- Bachelor’s Degree in business, finance, or logistics, is preferred.
- 2 or more years’ experience in a manufacturing environment, extruded plastics preferred.
- Working knowledge of computers including experience in MS Office products, formal training a plus.
- Previous experience with computer-based systems (i.e., order entry, distribution, manufacturing).
- This position involves some degree of critical thinking and problem-solving skills.
- Organized, detail-oriented person that is capable of handling multiple priorities.
- Repetitive tasks such as order entry are required. Tasks require exceptional accuracy when completed each day.
- Strong verbal and written communication skills, strong analytical skills, and the ability to work with mínimal supervision.
- Strong organizational skills with
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