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Housekeeping Supervisor
2 months ago
City, State:
New York, New York
Hourly Range: $26.00 - $27.00 per hour
The HOUSEKEEPING SUPERVISOR is responsible for inspecting guest's rooms and public areas and ensuring all areas of the hotel, including public space areas, guest rooms, and bathrooms, are clean and without defects for our guests in a manner consistent with our Cleaning Processes and Procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Inspects Guest Rooms and Public areas
- Trains housekeeping staff to ensure all rooms and public areas meet established cleanliness and quality standards.
- Provides open communications to ensure maximum efficiency.
- Monitors the condition of all housekeeping equipment for proper maintenance, cleaning, and repair to protect assets and ensure maximum efficiency and a safe work environment.
- Assesses inventory, assigns, inspects, and verifies and reports the status of rooms/suites.
- Ensures stock rooms and carts are maintained with proper supplies.
- Record data concerning work assignments, personal actions and prepare periodic reports.
- Provides support to the Housekeeping Management team to ensure that guest satisfaction scores meet or exceed brand benchmarks.
- Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
- Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential duties.
QUALIFICATIONS AND REQUIREMENTS:
- High school education is not required.
- 1-2 years of hotel experience. Housekeeping experience is a plus.
- Must be able to work a flexible schedule, including weekends and holidays.
- Bilingual (English/ Spanish) speaking is a plus.
WORK ENVIRONMENT
- Be able to work in a standing position for long periods of time up to 8 hours a day.
- Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with minimum supervision.
- Ability to exert physical effort consistent with cleaning assigned rooms as per hotel standards.
- Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
What to Expect
- Be part of a cohesive team with opportunities to build a successful career.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
