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Banquet Server On-call
3 months ago
**Job Overview**
The Carton Woods Club is looking for responsible and motivated service professionals to join our on-call Banquet team. As an on-call Banquet Server, you would be responsible for delivering and serving food and beverage items to member or guests in a friendly, timely, and efficient manner in the Club’s continuing effort to deliver outstanding service to our member and guest. Hours vary based of events.
**Job Functions**
- Set banquet tables to meet function specifications
- Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
- Ensure menu knowledge
- Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
- Ensure members and guest satisfaction throughout the meal service
- Respond to members and guest requests in a friendly, timely, and efficient manner
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Assist other servers during peak periods in delivering food and members requests.
- Learn and practice buffet, plated, and reception style meal services standards.
- Anticipate members and guests needs and monitor the guests dining experience to ensure satisfaction with food and service.
- Respond promptly and courteously to any requests.
- Setup, execution, and clean-up for an event.
- Performs side work to prepare for upcoming events.
- Maintain clean service areas at all times.
- Maintain a professional and personable appearance.
- Perform other duties as assigned.
**Physical Requirements**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to lift 40 lbs. Ability to work long hours, evenings, holidays, and weekends.
- Ability to remain on feet the majority of the workday
- Must be able to lift 40 pounds
**Education and Experience**
- Previous experience in Banquets or hospitality industry preferred
- 1 year serving experience preferred.
- Meet minimum age for preparing and serving alcoholic beverages
- Have basic knowledge of food and beverage service/hospitality
- Have Excellent customer service skills
- High school diploma or GED