Medical Receptionist

1 week ago

Saratoga Springs, United States Albany & Saratoga Centers for Pain Management Full time

At the Albany Saratoga Centers for Pain Management, our mission is to provide compassionate, comprehensive, and cutting-edge pain management options tailored to each patient's unique needs. We are committed to improving the quality of life for individuals suffering from acute and chronic pain by offering evidence-based treatments, personalized care, and empowering patients with knowledge and resources to manage their pain effectively.

Our dedicated team of healthcare professionals strives to deliver excellence in patient-centered care, fostering trust, respect, and collaboration in every interaction. With a focus on innovation, integrity, and empathy, we aim to be a healing solution for those seeking relief from pain.

**Position Summary**

The medical receptionist serves as the initial point of contact for patients and visitors at our practice. Responsibilities include: providing exceptional patient service, appointment scheduling, managing administrative tasks, and facilitating the smooth flow of patients through the facility. Our medical receptionists play a vital role in creating a positive and welcoming environment for patients while ensuring efficient operation of the front desk and supporting the overall functioning of the health provider team. **This position will flex between our Saratoga and Queensbury offices.**

**Employee's Responsibilities**:

- Greet patient and perform check-in duties
- Prepare patient charts with necessary paperwork
- Review demographic and insurance information with patient to ensure accuracy
- Verbally communicate with Physicians and Mid-Level Provider
- Use 'Triage' messages to communicate with others when appropriate
- Prioritize actions based on level of importance or urgency
- Answer phone calls and document calls appropriately
- Collect Co-Pays, Co-Insurance and Past-Due amounts at check-in
- Schedule and reschedule patients

**Minimum Qualifications**:

- High School Diploma or equivalent
- At least 1 year public-facing position
- At least 1 year administrative experience
- Medical office experience desired
- Pleasant and professional demeanor
- At least 1 year experience with Microsoft Office

Pay: $17.00 - $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance

Healthcare setting:

- Private practice

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Application Question(s):

- What are your hourly rate expectations?
- Are you able to flex between our Saratoga and Queensbury offices?

Work Location: In person

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