Salon Receptionist

1 week ago

Beverly Hills, United States Anastasia Beverly Hills Full time

**Essential Job Functions**:

- Answers phones and directs calls.
- Books appointments for Salon customers.
- Calling customers to confirm appointment.
- Performs all transactions for customer services.
- Greets all customers and directs them to the proper station.
- Performs a variety of clerical and administrative duties.
- Handles incoming/outgoing packages and mail including UPS and FedEx.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Assist in customer sales of all ABH products in the salon.
- Delivers exceptional client service.
- Able to receive both positive and constructive feedback in a professional manner.
- Adheres to ABH Dress Code guidelines.
- Offers refreshments to customers.

**Requirements**:

- Previous experience in a clerical or customer service environment.
- Positive, and professional presence.
- Excellent telephone etiquette and skills.
- Excellent verbal and written communication skills.
- Must have a strong sense of ownership for all the activities in the Salon and the ability to handle confidential and specialized information.
- Excellent organizational skills.
- MS Office experience.
- Able to work efficiently in a team and a self-starter and ability to move a project through completion.
- Excellent listening skills and ability to relay information to others.
- Must work well under pressure in a fast-paced, rapidly changing environment.
- Must be available Tuesday - Saturday from 9:00am to 6:00pm to work in-person at our salon in Beverly Hills.

**Other Skills and Abilities**:

- Organizational Skills, Prioritizing, Multi-Tasking, Professionalism.

**Physical Demands**:

- Sitting, Typing, Frequent Standing and Walking, Occasional lifting (less than 25lbs)

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