Interviewing Clerk

5 days ago

Fort Myers, United States The State of Florida Full time

Requisition No: 831128

Agency: Children and Families

Working Title: INTERVIEWING CLERK - 60046722

Pay Plan: Career Service

Position Number: 60046722

**Salary**: $1260.00 bi-weekly

Posting Closing Date: 06/15/2024

**Total Compensation Estimator **Tool**

**Career Service Interviewing Clerk Position**

This **FULL-TIME** position is with the Economic Self Sufficiency Program Customer Service Center in Fort Myers and will be responsible for interviewing applicants to determine type of services and public assistance needs, both over the phone and in person in the Service Center Lobby.

This position is **Career Service** and will be **paid $1,260.00 Bi-Weekly** and scheduled for full-time hours.

**MINIMUM QUALIFICATIONS**:

- A high school diploma or its equivalent and two years of clerical or public contact experience. College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience.

**PREFERENCE**
- Bi-lingual and able to speak, read and write in the Creole or Spanish language

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Ability to speak clearly and correctly, and to communicate with others to obtain and verify information concerning eligibility.
- Detect and evaluate potential fraudulent situations.
- Analyze and interpret written, numerical, and verbal data from various sources.
- Be detail oriented and enter data accurately into a computerized system.
- Navigate through computer screens, and complete and review basic computer documents and other forms.
- Knowledge of basic arithmetic.
- Prepare, clear, concise and accurate records and other documentation.
- Ability to deal with the public in a tactful, courteous and effective manner.
- Be proficient in the use of the computer including exceptional typing skills.
- Follow written and oral directions and instructions.
- Plan and organize to ensure work are completed in accordance with regulations relating to eligibility and timeliness.
- Ability to review data for accuracy and completeness and organize and maintain filing system.

**BACKGROUND SCREENING REQUIREMENT**:

- It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

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