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Case Manager

4 months ago

Round Rock, United States City of Round Rock, TX Full time

**Description**:
The Case Manager is responsible for providing outreach programs and activities, providing social support and counseling to assigned clients, advocating for clients and following-up with assigned client(s) health management/care plans.

**Posted pay range is the starting salary. Pay rate offered is based on experience.**

**Examples of Duties**:

- Provides case management to client population.
- Partners with client(s) to identify needs, agree on goals, choose treatment methods, and articulate specific treatment outcomes and objectives.
- Coaches client(s) in effective management of their chronic health conditions and self-care
- Assists clients in accessing health related services including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and social services
- Documents all client encounters including contact information for both client and relevant contacts related to client care.
- Builds and maintains positive working relationships with clients, providers and community service agencies; work collaboratively and effectively as part of a team.

**Experience and Training**:

- High School Diploma or equivalent
- One (1) year of experience in a health and/or social services setting
- Preferred: Bachelor’s degree in social work, psychology, counseling, public health or related field

**Certificates and Licenses Required**:

- Valid Texas Driver’s License
- Community Health Worker (CHW) Certification within 6 months of hire
- Preferred: Bilingual/Bicultural
- The City of Round Rock recognizes that everyone is concerned about financial protection - both now and for the future. Recognizing that employees are essential in the operation of an organization, the City wants to help provide our employees and their families with a measure of security through our benefit program.
- Working toward that goal, the City offers security for the present and the future.
- Security for the Present:
- Health Plan
- Dental Plan
- Vision Plan
- Additional Supplemental Plans (optional)

Security for the Future:
- Retirement Plan
- Deferred Compensation Plans

Additional Benefits:
- Education Reimbursement Assistance
- Clay Madsen Recreation Center Membership
- Employee & Family Pool Pass (seasonal)
- Round Rock Public Library Card
- Medical and Dependent Day Care Reimbursement Account
- Employee Assistance Program
- Longevity

Leave Benefits:
- Vacation
- Sick
- City Holidays