Weekend Overnight Front Desk Concierge Pt 11p-7a

1 week ago


Boston, United States Highbridge Concierge Inc. Full time

Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact? If yes, a concierge position may be right for you.

The concierge is the first impression of a luxury residential building. They should project a consistent image that compliments the property through appearance, service orientation, performance and personality.

**Responsibilities**
- Welcome residents and their guests upon entrance
- Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements
- Understand residents needs and provide them with personalized solutions
- Acquire extensive knowledge of the premises
- Keep property management and Highbridge management informed of the day to day movement in the building
- Respond to complaints and find the appropriate solution

**Skills**
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues
- Hospitality experience
- Sense of humor

**Job Type**: Part-time

Pay: $19.00 - $19.50 per hour

**Benefits**:

- 401(k) matching
- Paid time off
- Referral program

Schedule:

- 8 hour shift
- Evening shift
- Overnight shift
- Weekends only

**Experience**:

- Customer Service: 2 years (required)
- Hospitality: 2 years (required)

Ability to Relocate:

- Boston, MA 02215: Relocate before starting work (required)

Work Location: In person


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