Patient Service Specialist

2 weeks ago


Wellington, United States GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Patient Service Specialist

Wellington, Florida

Do your life’s best work

What you’ll do

Maintenance of patient's chart:
Patient demographics

Billing information

Copy photo I.D. and insurance card

Obtain necessary consent form signatures, including HIPAA policy

Verification of Insurance Benefits:
Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter

Eligibility and financial responsibility information must be communicated clearly to patients

Benefit information is documented in the patient record

Assist with Patient Collections:
Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due

Assist with patient questions regarding billing and insurance payments

Schedule patient appointments:
New and follow up appointments within the practice

Consultation appointment referrals

Minimum Qualifications:
Ability to maintain a cheerful, positive and respectful attitude

Excellent organizational and interpersonal skills

Good telephone, computer, and typing skills

High School graduate or equivalent 1+ year experience as medical receptionist preferred, but not required

Minimum Physical Capabilities:
In order to be able to perform normal duties as a Front Desk, the worker must be able to perform all of the following physical capabilities:
Lifting up to 11 lbs occasionally floor to waist height,



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