Personal Lines Customer Service Representative

1 week ago


CrotononHudson, United States Donn Gerelli Associates Insurance Agency Inc. Full time

**About us**

Donn Gerelli Associates Insurance Agency Inc. is an Independent Insurance Agency located in Croton-on-Hudson, NY. We are professional, customer-centric, and fast-paced.

Our work environment includes:

- Modern office setting

**Our Agency is searching for enthusiastic, loyal, and driven team member.**

**This position will be responsible for**:

- Being a point of contact for the agency
- Providing exceptional customer service to internal and external customers
- Listening and resolving routine issues
- Responding to billing and payment processing inquires and completing required reports and documentations
- Preparing ID Cards & Binders & processing policy changes
- Quoting renewal and new business policies
- Reviewing coverages with clients
- Other duties assigned

**Requirements**:

- Possess a genuine willingness to lean, be intuitive and resourceful
- Knowledge of basic office equipment
- Must maintain a positive and enthusiastic attitude
- Be able to provide excellent customer service
- Computer Literate
- Microsoft Office: Teams, Word, Excel, Outlook, AMS
- Proficiency to multi-task, follow-thru and follow-up
- Exceptional communication skills
- Personal Lines experience-at least 1 year
- Experience with working with underwriters with various carriers

This position has potential for growth.

Please submit your resume and cover letter if you are interested.

Required education:

- High school or equivalent
- NYS Brokers License or willingness to obtain within 1 year

Pay: $20.00 - $28.00 per hour

Expected hours: 40 per week

**Benefits**:

- Health insurance
- Paid time off
- Tuition reimbursement

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Experience**:

- Insurance: 1 year (required)

Shift availability:

- Day Shift (required)

Ability to Relocate:

- Croton-on-Hudson, NY 10520: Relocate before starting work (required)

Work Location: In person



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