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Full-time Assistant Store Manager

4 months ago

Atlanta, United States Tecovas Full time

Tecovas is the first direct-to-consumer western brand, founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike

Responsibilities will include:
LEADERSHIP & TEAM MANAGEMENT
- Supports the Store Manager in recruiting, hiring, and retaining top talent
- Supports the Store Manager in creating and maintaining a succession strategy
- Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.
- Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.

CUSTOMER EXPERIENCE
- Cultivates an environment of genuine customer connection
- Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
- Facilitates an energized pace, positive service environment and team development
- Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer

VISUAL AND BUSINESS OPERATIONS
- Facilitates the sharing of product knowledge
- Upholds stock-to-sales processes, presentation standards, and manages product placement
- Maintains an effective store structure, floor plan, and appropriate fixture usage
- Upholds and ensures compliance with shipments, transfers and restock standards
- Adheres to and develops awareness around internal and external Loss Prevention procedures

COMMUNICATION AND RELATIONSHIPS
- Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
- Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

**Qualifications**:

- 3+ years Retail Management experience (Store Manager experience preferred)
- Exceptional leadership, selling, and customer service skills
- Strong merchant skills and a history of delivering financial results
- Proven record of hiring and developing great talent
- Experienced in coaching, counseling & conflict resolution
- Independent, proactive, results-driven work ethic
- Utmost character, honesty, and transparency

**Requirements**:

- High School Diploma required (College Degree preferred)
- Must be at least 18 years of age or older
- Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.
- Ability to deliver excellent customer service while implementing loss prevention practices
- Able to lift up to 30lbs regularly and perform store maintenance tasks
- Must have reliable transportation
- Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

**Full Time Benefits**:

- Competitive salary + Potential Quarterly Bonus
- We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
- Free Boots

**About Us**:
Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 32 retail stores (and counting) across the country, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing
- and hiring passionate, humble, positive, and talented people determined to help us continue to grow

**_ Hiring process and disclaimer_**_: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply_