Customer Service Representative

3 weeks ago

Los Angeles, United States Price Self Storage Full time

Welcome

**Personal Attributes and Skills**
- Possess an outgoing, energetic, and positive disposition
- Strong work ethic that seeks out extra job duties
- Sales skills and the ability to provide superior customer service
- Responsible, dependable, and timely in tasks and reporting
- Well organized and can multi-task throughout the day
- Can maintain composure and focus when addressing an adverse tenant situation
- Computer literate and the ability to learn new software as needed
- Takes pride in working for Price Self Storage and seeks to give customer’s the best all around storage experience

**Responsibilities**:

- Diligently work with prospects in person, or by phone, to achieve a closed sale and completed lease.
- Welcome customers and make sure all the customer’s needs are met, by attentively listening and giving superb customer service
- Work with other team members and communicate any pertinent information
- Reach company goals by partnering with the Site Manager and Regional Manager
- Take and make calls to customer’s regarding their storage account and document information in our computer system
- Help keep the facility to our high standard of cleanliness by sweeping, mopping, and picking up debris
- Conduct inspections of the property, checking conditions and availability of storage units
- Take payments, balance cash drawer, and prepare daily deposits
- Use various computer programs effectively

**Benefits**
- Paid time off
- Medical, dental, and vision insurance
- 401(k) Plan
- Extensive customer service and sales training
- Promotes from within
- Set schedule

**We look forward to hearing from you**
- Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc._

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift
- No nights

Weekly day range:

- Every weekend

Work setting:

- In-person
- Office

Ability to Commute:

- Los Angeles, CA 90016 (preferred)

Ability to Relocate:

- Los Angeles, CA 90016: Relocate before starting work (required)

Work Location: In person

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