Rn Intake

**POSITION TITLE**:Registered Nurse
- Intake

**REPORTS TO (TITLE)**:Regional Intake Director

**EMPLOYEE PAY STATUS**:Non-Exempt

**DESCRIPTION OF POSITION**:
To assess the needs of prospective patients and phone callers and ensure their referral to the service or resource to best address those needs.

**KEY RESPONSIBILITIES**:

- Responds to telephone inquiries from persons seeking mental health care or information about mental health-related services.
- Through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers, collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural and anticipated discharge needs; determines patient's alcohol or drug toxicity; identifies signs of withdrawal; conducts screenings or assessments to determine needs of treatment.
- The care and treatment of the patient are rendered in a competent manner and are based on current chemical dependency and psychiatric nursing/clinical knowledge and standards; care is evaluated against the goals and plan of care and is revised as needed and appropriate to the patient.
- Facilitates the patient's access to the appropriate level of care and setting.
- Establishes and maintains effective working relationships with patient services counselors and coordinators, intake department, physicians and health professional affiliates, healthcare facilities, and nursing staff.
- Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person and documenting such on a call sheet and scheduling assessment as clinically appropriate.
- Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
- Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
- Assesses need for involuntary hospitalization evaluation and contacts county crisis team, law enforcement and others.
- Enters the data of calls and assessments in the computer system in a timely manner.
- Assists clients who are not admitted into a program with follow-through of clinical referrals and recommendations.
- Provides pertinent clinical information to physician and program staff who will be reviewing the patient to ensure a smooth transition for the patient.
- Distributes documentation of admissions to the Business Office, Admitting Unit and the Utilization Review Department.
- Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups.
- Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting.
- Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
- Stays abreast of organization's programs and services.

**Minimum Requirements**:
**Licensing, Knowledge and Experience**:
Current CA RN license and maintain current.
- Inpatient experience preferred
- Familiarity with continuum of care and clinical terminology
- Knowledge of DSM V diagnostic criteria
- Current CPR certification and maintain current
- Complete CPI (Crisis Prevention Interventions) within 60 days of employment

**Skills and Abilities**:

- Maintains confidentiality of patients at all times
- Knowledge and skills in phlebotomy (preferred)
- Knowledgeable of patient rights and laws pertaining to mental health
- Assessment and intervention skills
- Persuasive manner and skills in overcoming denial and resistance to treatment
- Ability to concentrate on task in high traffic areas
- Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
- Sensitivity to, and willingness to, interact with persons of various social, cultural, economic and educational backgrounds
- Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Good judgment, problem solving and decision-making skills
- Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
- Ability to work in a fast-paced, expanding organization

Pay: $42.00 - $56.70 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Medical specialties:

- Psychiatry

Physical setting:

- Acute care

Supplemental schedule:

- Holidays

Weekly schedule:

- 3x12
- Weekends as needed

**Education**:

- Associate (preferred)

License/Certification:

- BLS Certification (required)
- RN (required)

Work Location: In person