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Bilingual Disaster Assistance Center Coordinator

3 months ago

New York, United States Hagerty Consulting Inc Full time

Hagerty Consulting, Inc. (Hagerty) is the nation's leading emergency management and homeland security consulting firm. Known for its public spirit, innovative thinking, problem-solving, and exceptional people, Hagerty is sought after to work on some of the largest and most complex crisis and emergency management issues. We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery.

**In this role, the Bilingual Disaster Assistance Center Coordinator will be responsible for**:

- Serving as a point of contact for partners with Service Center issues or questions.
- Monitoring the Center’s supplies/equipment and identifying issues or needs to participating agencies or other partners, as needed.
- Identifying ways to improve site layout and flow for client satisfaction, as needed.
- Collecting and reporting basic data on service center activity.
- Reviewing invoices and verifying supplies ordered are received at the site.
- Troubleshooting facility issues, addressing user-level technology issues, and providing other assistance to help with site operations.

**In this role, the Bilingual Disaster Assistance Center Coordinator must have the following qualifications**:

- A bachelor’s degree.
- More than two (2) years of experience in emergency management, humanitarian assistance, social services or other relevant areas.
- Proficiency in the Microsoft Suite.
- Excellent communication skills.
- Local residence in NYC or within commuting distance of NYC.
- **Must speak Spanish.**

**Preferred qualifications for the Bilingual Disaster Assistance Center Coordinator include**:

- Experience in an EOC environment, either during activations or exercises.
- A background in human services or case management in a disaster and/or humanitarian setting.
- Familiarity with the Incident Command System (ICS), National Incident Management System (NIMS), or other emergency management concepts.

**Salary**: The salary range is 65-100k. Compensation decisions depend on a wide range of factors, including but not limited to skills, experience and training, licensure and certifications, location, travel requirements, and other business and organizational needs.

**Equal Opportunity Employer Veterans/Disabled