Registered Nurse

3 weeks ago

Loma Linda, United States US Veterans Health Administration Full time

**Duties**:
1) Demonstrates proficiency using the nursing process in providing care for clients with complex nursing care needs;
2) Guides and directs others who provide care;
3) Identifies ethical issues in practice and takes appropriate action;
4) Delegates care in a safe, efficient, and cost-effective manner;
5) Assists clients in identifying and securing appropriate services;
6) Implements an ongoing educational plan to support own professional development;
7) Conducts self-assessment of performance and identifies own learning needs;
8) Assesses performance of others;
9) Refers to, consults with, and makes provision for continuity of care with other health care providers;
10) Provides feedback regarding the practice of others to improve care;
11) Participates in established quality improvement studies and/or activities;
12) Uses a body of research to validate and/or change own professional practice;
**Case Manager Responsibilities**
**Clinic**:

- Remains available in clinic setting with (Unit) NPs, Residents, Attending, and Technicians
- Schedules patients based on the Clinically Indicated Date (CID) vs. Patient Preferred Date (PPD)
- Overbooks appointments as appropriate per provider order
- Involves patient/family in care decisions and provides education based on identified needs
- Triages non-scheduled patients
- Submits orders for consults
- Ensure appropriate pre-appointment labs/studies completed prior to appointment and reschedules accordingly

**Consults**:

- Manages consults to (Unit) within 2 days as follows using service agreement criteria:

- Ensures studies and labs are ordered and completed per service agreement
- Receives and/or schedule patients based on consults and determine appropriate clinic to schedule into
- Discontinues consults with rationale

**Documentation/Correspondence**:

- Tracks and manages patient's paperwork such as SDI, FMLA, etc
- Documents in CPRS as appropriate
- Secure Messaging and saves to CPRS as appropriate
- Places inter-facility and NVCC consults for radiation therapy
- Communicates with non-VA and Inter-facility personnel as appropriate including:

- Fax sending and receiving patient information.
- Orders and facilitates labs, studies, and medications requested by non-VA healthcare provider

**Scheduling**:

- Manages clinics and scheduling of patients as follows:

- Coordinates with clinicians to create schedules and collaborates with clinic manager to open clinics accordingly
- Changes clinic grid according to provider availability ensuring appropriate provider to patient ratio and appropriate acuity for provider ability
- Schedules patients based on the Clinically Indicated Date (CID) vs. Patient Preferred Date (PPD)
- Responds to ancillary staff questions and concerns regarding patient care issues with scheduling
- Schedules Pre-Op and Post-Op appointments per operation date and provider CID follow up date
- Ensures follow up care is provided for after patient completes radiation/chemotherapy treatment.

**Other**:

- Participates in development of unit goals, standards, protocols, policies, and standard scheduling pattern
- Makes sure all appropriate pre-appointment paperwork is received by patient
- Ensures (unit) as the appropriate educational material for patients and develops new educational material as needed
- Create and maintain clinical & surgical provider coverage calendar
- Enters appropriate medications, labs, testing, supplies needed for appointments
- Troubleshoots with MSAs for patient scheduling and complaint issues.
- Participates in responding to Congressional issues
- Advises/assists patients on interdisciplinary contact information such as: Social Worker, Oncology, Radiology, etc
- Reviews incomplete encounters and notes and assist is its completion process.

and many other not listed above
**Work Schedule**: To be determined
**Financial Disclosure Report**: Not required

**Requirements**:
**Conditions of Employment**:

- U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Selective Service Registration is required for males born after 12/31/1959.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

**Qualifications**:
**Basic Requirements**:

- **English Language Proficiency. **In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and

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