Pharmacy Order Fulfillment Specialist

3 days ago

Scottsdale, United States 10X Health System Full time

***

The Pharmacy Order Fulfillment Specialist will be responsible for processing orders to ensure accuracy and compliance for 10X Health System, along with tracking and tracing to ensure proper delivery. A high level of communication with pharmacies will be required, so an understanding of the pharmaceutical space is preferred.

**ABOUT 10X HEALTH SYSTEM**

Our mission is to empower people to take control of their health and wellness journey. We revolutionize healthcare by developing custom solutions through alternative health technology that optimize well-being, energy, and clarity. Our solutions include bioidentical hormone optimization, IV nutrient therapy, medical weight loss, nutraceutical imbalance therapy, GH-releasing hormones, biologics and Super-Human Protocol.

**OBJECTIVES**
- Processing orders to ensure accuracy and compliance
- Verify all discounts are approved
- Ensure the opportunity pipeline is clean by the end of day by having all orders processed
- Coordinate with the pharmacy based on medications
- If orders are rejected, inform the account owner of reason why and supervisor
- Problem solve any pharmacy and/or patient medication issues
- Update price books in Salesforce
- Manage and update new promotions in Salesforce based on marketing campaigns
- Onboard new pharmacies and research new medications in order to address any issues or questions
- Work closely with the medical coordinator for cases or orders out of compliance
- Work with retention and operations to streamline patient experience and reassign account owner once handoff is completed

**COMPETENCIES**
- Understanding of how to properly track and trace orders
- Knowledge of efficient order fulfillment processes & best practices
- Ability to manage a high volume of pharmaceutical inventory
- Proficient in the use of CRM-(HubSpot/Salesforce) to procure supplies and services
- Possess a working knowledge of requisitioning and receiving orders to assist customers
- Pharmacy and sourcing or drug fulfillment knowledge
- High level of attention to detail

**EDUCATION AND EXPERIENCE**
- High school Diploma or equivalent (GED)
- Registered Pharmacy Technician highly preferred

**PHYSICAL REQUIREMENTS**
- Prolonged periods of time sitting at a desk or computer

**COMMITMENT TO DIVERSITY**

Pay: $45,000.00 - $55,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus opportunities
- Commission pay

Application Question(s):

- 10X Health System Employee Referral:
**Experience**:

- Healthcare or Life Science: 1 year (preferred)
- Pharmacy Technician: 1 year (preferred)

Ability to Relocate:

- Scottsdale, AZ 85251: Relocate before starting work (required)

Work Location: In person

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