Loan Servicing Representative Consumer Loan

3 weeks ago

South Bend, United States Everwise Credit Union Full time

**Loan Servicing Representative Consumer Loan Servicing**

We are searching for an experienced **Loan Servicing Representative Consumer Loan Servicing**.
South Bend, Indiana 46601

**Essential Function**

**Primary Responsibilities & Duties**

2. Responsible for processing internal and external requests for reversal of loan fees, adjustment of payments, loan payoffs, title, document retrieval and collateral releases.

3. Performs monitoring of loans for required collateral perfection process.

4. Responsible for ensuring compliant reporting to Credit Reporting Agencies.

6. Processes payments for various insurances.

7. Assists in monitoring various loan reports to ensure accuracy and compliance with servicing TCU lending policy.

8. Services consumer credit card accounts.

9. Assumes additional responsibilities as requested by the manager.

**Specific Skills**
- Transaction Reconciliation, highly accurate data entry skills and detail orientated in research are a necessity.
- Excellent human relations, verbal and written communication skills.
- Organizational skills and the ability to multi-task and prioritize the workload.

**Accountability**
- Errors related to this position may affect multiple areas due to the reliance on the records retrieval systems.
- Accountable for following established procedures and security measures in order to protect the Credit Union from liability.
- Accountable for excellent member service and adherence to the Credit Union’s philosophy and Service Expectations.

**Minimum Requirement**
- High School Diploma (GED) or equivalent skills and abilities
- Recent lending experience preferred.
- 1 to 2 years required utilizing computer software in a windows environment, i.e.; Microsoft Excel, Word, etc.
- Knowledge of lending regulations a plus.

Non-Exempt

Hourly Wage

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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