Desk Clerk- Terrace at Oak Springs

2 weeks ago

Austin, United States Volunteers of America Texas Full time

**VOA - Texas**

Are you looking for a job that makes a difference? Do you have a passion for helping others? We may be the right organization for you: VOA - Texas.

**Location**:Austin, TX

**Status**:Part Time

**Pay**:$20.00 per hour

**Why you’ll love working with VOA-Texas**:

- **Reliable hours**: We will provide a dependable schedule you can count on.
- **Career advancement**: Our variety of programs allows for many opportunities for growth and development. Opportunities range from administrative positions, service coordinators, property management and more
- **Benefits**:Our wide range of benefits include healthcare plans, a retirement plan, education assistance program, employee discounts, paid time off, plus more

**Day-To-Day**
- Provides a friendly, supportive presence and connection for tenants, visitors and service personnel while at the same time monitoring the building for problems and any safety concerns.
- Observes all incoming and outgoing building traffic.
- Enforces visitor and guest sign-in-sign out process.
- Checks identification and/or tenant/staff badges of all persons entering the building. Copies and files identification of all visitors.
- Maintains files on ‘regular’ visitors.
- Reviews Security Log and log all occurrences of note within shift and submit to the Community Director for review.
- Creates a welcoming, friendly but observant and professional tone in entrance areas.
- Participates in fire and evacuation training, planning and operations.
- Assist any resident or visitor that may need physical help.
- Completes incident reports for any problem that arises.
- Provides first alert communication to supportive services and property management of any unusual tenant behaviors observed.
- Alerts security if there are signs of criminal or drug-related behaviors.

**Qualifications**
- High School diploma plus four years general office experience.
- Must have valid Texas driver's license, clear MVR and ability to be insured.

**AA/EEO/M/F/D/V/DE&I

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