Psa

**Job requirements**:

- ** STRONGLY RECOMMEND THAT CANDIDATE BE FULLY VACCINATED AGAINST COVID-19, INCLUDING BOOSTER if eligible**:

- High school diploma/GED required
- ** REQUIRED**: Fluency in Spanish AND English or Hindi/Bengali and English
- ** REQUIRED**: Prior work experience in a medical office, or in the medical field
- PREFERRED: Prior experience with EHR or EMR sytems
- Prior customer service experience preferred
- Must be able to handle a fast-paced environment and prioritize tasks
- Must have excellent communication, problem solving, and customer service skills
- Familiarity with Microsoft Office software (Word, Excel) a plus

**Job responsibilities**:
Open and/or close the office (depending on schedule)
- gates, computers, lights, etc.
- Greet patients upon arrival, sign them in, obtain and verify insurance information, and any other information
- Maintain tidy front desk and reception area
- Provide patients with intake and new patient forms, and necessary office policies and legal documents
- Process co-payments for insured and payments for uninsured (self-pay) patients
- Process patient records, scanning documents, updating billing records
- Schedule new and follow-up appointments based on provider availability
- Confirm appointments for new and follow up patients
- Answer multi-line phones and handle or re-direct the caller as needed