Salesforce Solution Architect

6 days ago

Plainsboro, United States SoHo Dragon Full time

SoHo Dragon is looking to hire a Salesforce Solution Architect.

**Responsibilities**
This is a varied delivery leadership role, with the following responsibilities:

- Conduct research into clients' use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
- Review solutions and recommending improvements,
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,
- Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
- Provide guidance on user story writing style,
- Ensure success and acceptance criteria are defined for each story,
- Describe and illustrate designs with appropriate justifications,
- Ensure documentation of the steps for testing,
- Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
- Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
- Collaborative project and workstream planning.

**Required Qualifications and Background**
- At least 5 years' experience in a leading role in delivering Salesforce projects,
- Excellent communication skills, written, verbal, and interactive when online,
- Minimum Salesforce certified:

- Administrator
- Sales Cloud Consultant
- Service Cloud Consultant
- Platform App Builder

**Knowledge, Skills, and Abilities**
**_Required:_**
- A pro-active personality, with a can-do attitude,
- Excellent relationship-building skills,
- Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,
- Available and responsive to question, clarifications and instructions
- Ability to tailor communication to multiple audiences at all levels
- A self-starter, experienced in leading projects or delivery work streams
- Outstanding written communication skills
- Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
- Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals

**_ Desirable/bonus:_**
- Bachelor's / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study,
- Salesforce Designer certifications,
- Salesforce Architecture certifications,
- Active in the Salesforce community.

Key Skills:
Data modeling
Data migration
Data sharing
Multi-component solutions
Salesforce configuration (and the consultants working on the configuration)
Connected apps
Declarative automation
User experience (UX)
Handoff to other systems
Environment management
Deployments
Leading a team of consultants and/or administrators

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