Portal Enrollment Specialist
3 weeks ago
Summary:
- s Electronic Health Record.
Responsibilities:
The Portal Enrollment Specialist must demonstrate regard for the rights of all patients and provide respectful considerate care focused on the patient
- s individual health educational needs. Portal Enrollment Specialist will provide a safe and confidential environment for patients families and personnel.
Responsible for logistics in enrollment of patient portal
Provides Technical assistance to patients with login or other issues and coordinates follow-up.
Acts as liaison between patients and patient portal on every level of use.
Develop train and implement workflows process and policies regarding patient portal.
Responsible for responding and appropriately forward patient messages to the correct department or party.
Complies with federal and local confidentiality laws including HIPAA ensuring patient privacy Adheres to Lifespan guidelines and policies for protecting patients
- demographic clinical and financial information.
Responsible for the ability to relate cooperatively and constructively with patients co-workers administration physicians and providers.
Responsible for working failed fax work queue as assigned.
Performs other duties as assigned.
Other information:
**EDUCATION**:
High school diploma required with some combination of college course work or equivalent work experience.
**EXPERIENCE**:
- Epic Word Excel
Demonstrated Interpersonal skills.
**SUPERVISORY RESPONSIBILITY**:
None.
Location: The Miriam Hospital USA:RI:Providence
Work Type: Full Time
Shift: Shift 1
Union: Non-Union
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