![Optec Design](https://media.trabajo.org/img/noimg.jpg)
Call Center Agent
4 weeks ago
**Job Title**: Call Center Agent
**Location**: Philadelphia, PA
**Department**: Customer Service
**Job Type**: Full-Time
**Job Summary**:
**Key Responsibilities**:
**Customer Interaction**:
Handle a high volume of inbound and outbound calls in a timely manner.
Address customer inquiries, resolve issues, and provide information about products and services.
Maintain a polite, professional, and courteous demeanor during all interactions.
**Problem Resolution**:
Identify customer needs, clarify information, research issues, and provide solutions.
Escalate complex issues to the appropriate department or supervisor when necessary.
Follow up with customers to ensure their concerns are resolved and they are satisfied with the service.
**Data Management**:
Accurately document customer interactions, including call details and outcomes, in the company's CRM system.
Maintain confidentiality and adhere to data protection policies.
**Team Collaboration**:
Work closely with team members and other departments to ensure a seamless customer experience.
Provide feedback and suggestions for improving customer service processes.
**Qualifications**:
High school diploma or equivalent required; associate or bachelor's degree preferred.
Ability to handle stressful situations and difficult customers with patience and professionalism.
Strong problem-solving abilities and attention to detail.
Excellent verbal and written communication skills.
-
Call Center Agent
2 weeks ago
Philadelphia, United States South Mountain Healthcare & Rehabilitation Center Full timeWe are searching for a polite, professional call center agent to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center agent may handle a high volume of inbound or outbound calls or both and should seek to...
-
Call Center Agent
1 month ago
Philadelphia, United States Imagine Wire Works Full timeJob Title: Call Center AgentLocation: Philadelphia, PAPosition Type: Full-timeJob Description:We are seeking a dynamic and customer-focused individual to join our team as a Call Center Agent. As a Call Center Agent, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service, resolving their...
-
Call Center Agent in Center City
3 weeks ago
Philadelphia, United States PeopleShare Inc Full timeJob Selling points for Call Center Agent in Philly: Weekly pay! Internal growth and promotions. Benefits offered through PeopleShare! Free Wellness Program after 30 days! Job Details for Call Center Agent in Philly: Contract to Hire Monday-Friday Range of time 8:00AM - 5:00PM (FULLY IN OFFICE) Handling inbound calls Pay Starting at $34,000/year Job...
-
Call Center Agent
2 weeks ago
Philadelphia, United States Endorse Infinity Full timeJob DescriptionJob DescriptionDescriptionAbout Endorse Infinity: At Endorse Infinity, we’re not just a social media marketing company; we’re your partners in digital success. With a passion for innovation and a commitment to excellence, we’ve been helping businesses of all sizes navigate the ever-evolving landscape of social media since our...
-
Member Services Agent
3 weeks ago
Philadelphia, United States Rue La La Full timeThe Role: Contact Center Agent (Call Center) Are you looking to work somewhere that your suggestions are heard, and you cqan help implement them? Do you love finding a good deal and you have a PASSION for FASHION? Are you driven by helping people? Do you want to work and collaborate with a fun, kind group of people from your own home? If so, this is the...
-
Member Services Agent
2 weeks ago
Philadelphia, United States Rue Gilt Groupe Full timeThe Role: Contact Center Agent (Call Center) Are you looking to work somewhere that your suggestions are heard, and you cqan help implement them? Do you love finding a good deal and you have a PASSION for FASHION? Are you driven by helping people? Do you want to work and collaborate with a fun, kind group of people from your own home? If so, this is the role...
-
Call Center Agent
3 weeks ago
Philadelphia, United States Dynata Full time*Applicants must reside in Pennsylvania to qualify Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer...
-
Call Center Agent
3 weeks ago
Philadelphia, United States Dynata Full time*Applicants must reside in Pennsylvania to qualify Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics...
-
Call Center Agent
1 week ago
Philadelphia, United States Dynata Full time*Applicants must reside in Pennsylvania to qualify Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics...
-
Aca - Call Center Manager
2 weeks ago
Philadelphia, United States InspiriTec Full time**Call Center Manager** **Philadelphia, PA** **Position Description** **General Function**: The Call Center Manager provides daily management, operational supervision, and accountability for Customer Service Representatives and oversees the execution of duties that will provide consistent compliance, with high quality of service, for specified service...
-
Call Center Agent
2 days ago
Philadelphia, United States Scally Wag Homes Full timeDuties: - Handle inbound and outbound customer calls in a professional and courteous manner - Provide excellent customer service by addressing customer inquiries, resolving issues, and providing product information - Analyze customer needs and recommend appropriate solutions or products - Process orders, returns, and exchanges accurately and efficiently -...
-
Call Center Department Co
2 weeks ago
Philadelphia, United States CENTER CITY LEGAL REPRODUCTION INC Full timeJob DescriptionJob DescriptionWe are a SaaS company in the legal industry that has seen exponential growth within the last two years. We pride ourselves on continuing to increase our operational efficiency to ensure that our client’s needs are met, and all teams are held accountable to reach their daily goals. In our outbound Call Center division, you...
-
Call Center Department Co
1 week ago
Philadelphia, United States CENTER CITY LEGAL REPRODUCTION INC Full timeJob DescriptionJob DescriptionWe are a SaaS company in the legal industry that has seen exponential growth within the last two years. We pride ourselves on continuing to increase our operational efficiency to ensure that our client’s needs are met, and all teams are held accountable to reach their daily goals. In our outbound Call Center division, you...
-
Call Center Department Co
2 weeks ago
Philadelphia, United States CENTER CITY LEGAL REPRODUCTION INC Full timeJob DescriptionJob DescriptionWe are a SaaS company in the legal industry that has seen exponential growth within the last two years. We pride ourselves on continuing to increase our operational efficiency to ensure that our client’s needs are met, and all teams are held accountable to reach their daily goals. In our outbound Call Center division, you...
-
Call Center Representative
4 weeks ago
Philadelphia, United States Philadelphia Gas Works Full timePhiladelphia Gas Works Looking for a challenge and ready to power up your career? Free Health Insurance Options– Free Dental Insurance – Flex Spending - Commuter Benefits - Pension Plan – Parental Leave - Free Parking – Wellness Programs – Onsite Gyms –Tuition Assistance- PSLF Eligible Employer- The Philadelphia Gas Works (PGW) is the largest...
-
Call Center Representative
2 weeks ago
Philadelphia, United States Philadelphia Gas Works Full timePhiladelphia Gas Works Looking for a challenge and ready to power up your career? Free Health Insurance Options– Free Dental Insurance – Flex Spending - Commuter Benefits - Pension Plan – Parental Leave - Free Parking – Wellness Programs – Onsite Gyms –Tuition Assistance- PSLF Eligible Employer- The Philadelphia Gas Works (PGW) is the largest...
-
Call Center Representative
4 weeks ago
Philadelphia, United States Philadelphia Gas Works Full timeOverview Philadelphia Gas Works Looking for a challenge and ready to power up your career? Free Health Insurance Options- Free Dental Insurance - Flex Spending - Commuter Benefits - Pension Plan - Parental Leave - Free Parking - Wellness Programs - Onsite Gyms -Tuition Assistance- PSLF Eligible Employer- The Philadelphia Gas Works (PGW) is the largest...
-
Call Center Representative
1 week ago
Philadelphia, United States Philadelphia Gas Works Full timeOverview Philadelphia Gas Works Looking for a challenge and ready to power up your career? Free Health Insurance Options- Free Dental Insurance - Flex Spending - Commuter Benefits - Pension Plan - Parental Leave - Free Parking - Wellness Programs - Onsite Gyms -Tuition Assistance- PSLF Eligible Employer- The Philadelphia Gas Works (PGW) is the largest...
-
Call Center Representative
5 days ago
Philadelphia, United States London Financial Full timeJob Overview: Location: Philly - On-site 4 weeks Remote to follow Pay: 18-20$/hour **Responsibilities**: - Handle inbound and outbound calls in a professional manner - Provide information to callers about products, services, and company policies - Enter data accurately into the system - Assist with resolving customer inquiries and issues - Maintain a high...
-
Call Center Rep
1 month ago
Philadelphia, United States Clearstream Full timeMultiple Openings for Call Center Representatives 2-5 years of experience REQUIRED in a call center setting at a Manufacturing company. These openings are accessible by Public Transportation Professionalism Expected Must be able to start working at 7:30 am and work at least an 8 hour day