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Cashier and Customer Service Representative

3 months ago

Houston, United States Tech Connected Full time

**Position**: Cashier and Customer Service Representative

**Location**: Houston, TX

**About the Role**:
We are seeking a reliable and enthusiastic Cashier and Customer Service Representative to join our team in Houston. In this role, you will provide outstanding service to our customers at the checkout counter and assist with various customer service tasks. If you have strong communication skills, attention to detail, and a passion for helping others, we would love to hear from you

**Key Responsibilities**:

- **Customer Service**:

- Greet customers warmly and assist with their inquiries.
- Provide information about products, services, and promotions.
- Address and resolve customer issues and complaints promptly to ensure satisfaction.
- **Cash Handling**:

- Process sales transactions accurately and efficiently using the cash register.
- Handle cash, credit, and debit card transactions with precision.
- Balance the cash register at the end of each shift and report any discrepancies to the supervisor.
- **Sales Support**:

- Assist with stocking shelves and ensuring products are well-displayed and organized.
- Monitor inventory levels and inform management of shortages or overstock situations.
- Help maintain cleanliness and organization of the sales floor and checkout area.
- **Customer Interaction**:

- Build positive relationships with customers to encourage repeat business.
- Upsell products and services to meet customer needs and increase sales.
- **Team Collaboration**:

- Work collaboratively with team members to achieve store goals and provide excellent customer service.
- Participate in team meetings and contribute to a positive and productive work environment.
- **Security Awareness**:

- Follow all security procedures to prevent theft and ensure the safety of cash and products.
- Report any suspicious activity to management.

**Requirements**:

- **Customer Focus**: A passion for providing excellent customer service and a genuine interest in helping customers.
- **Communication Skills**: Excellent verbal communication skills. Ability to interact positively with customers and colleagues.
- **Attention to Detail**: High level of accuracy in handling cash transactions and restocking products.
- **Organizational Skills**: Strong organizational and multitasking abilities. Capable of managing multiple tasks efficiently.
- **Physical Stamina**: Ability to stand for long periods and perform physical tasks such as lifting and moving stock.
- **Team Player**: A collaborative mindset and the ability to work well in a team-oriented environment.
- **Flexibility**: Ability to work flexible hours, including evenings, weekends, and holidays.

**Why Join Us**:
As a Cashier and Customer Service Representative, you will have the opportunity to work in a dynamic and supportive environment where your contributions are valued. We offer competitive compensation, opportunities for growth and advancement, and a positive work culture that celebrates teamwork and excellence.

**Ready to Apply?**

Pay: $20.00 - $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Commute:

- Houston, TX 77002 (preferred)

Work Location: In person