Bond Assitant

**Job Purpose**:
Responsible for providing customer service and overall service of assigned customers/or polices and support of producer-led new business efforts.

This position will support the administrative functions of the bond department and responsible for various duties relative to bond processing including routine correspondence.

**Duties and Responsibilities**:

- Perform data entry into certain software Erlon, SBA E-App and surety websites.
- Handle client list given in corresponding between the surety and the client.
- Type bid bonds, performance bonds and miscellaneous bonds.
- Complete submissions to bond carriers.
- Supports producer in developing new business opportunities for existing clients and prospects
- Initiates renewal process for existing clients, and discusses and creates renewal strategy with producer.
- Analyze financials
- Meet with clients as needed and directed by producer
- Other duties as assigned
- Telemarketing new and existing clients for bonding opportunities

**Qualifications**:

- Associates degree or equivalent combination of education and experience
- 3-5 years related work experience; Surety experience preferred.
- Excellent oral and written communication skills;
- Ability to work within a team and to foster teamwork
- Excellent customer service skills. Including telephone and listening skills
- Active insurance license preferred
- Bilingual
- Type 40 words per minute
- Organization
- Detail orientated
- Proficient in computer software programs Microsoft Word, Outlook, and PowerPoint

Pay: $16.00 - $19.00 per hour

Expected hours: 8 per week

**Benefits**:

- Dental insurance
- Vision insurance

Schedule:

- 8 hour shift

License/Certification:

- Insurance License (preferred)

Work Location: In person