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Part Time

3 months ago


Austin, United States Ryman Hospitality Properties Full time

**The Front-of-House Supervisor supports the front-of-house operations with all staffing and vendor personnel. This position will help to supervise and coordinate venue logistics and operations for concerts, events and tours.**
- Support front-of-house leadership and staff to provide a pleasant and memorable patron experience.
- Coordinate and support third-party usher staff and part-time event staff members on day of show.
- Supervise all chair set-ups and tear-downs and pre-show arrangements. Ensure chairs, stanchions, tables and correct signage is in place for every show/event. Inspect the general order and cleanliness of front-of-house areas, including inspecting windows, floors, displays and trash cans as needed.
- Ensure efficient and consistent communications between front-of-house and box office staff to provide patrons with up-to-date information.
- Work in collaboration with all departments for the overall success of shows and private events. Assist departments, clients, etc., needing operational or venue support.
- Assist in crowd control. Maintain a safe and secure environment for guests, artists, clients and employees as well as physical building and contents and surrounding areas.
- Perform other duties as assigned.

**Requirements**:
**Education**
- High school diploma or equivalent required

**Experience**
- 1+ years experience in venue operations

**Knowledge, Skills and Abilities**
- Strong interpersonal and verbal communication skills
- Experience with front-of-house operations, including ticket office and ushering
- Attention to detail and ability to manage multiple priorities