Retail Customer Service Representative

3 weeks ago


Milwaukee, United States Redbird Full time

**Job Title: Retail Customer Service Representative**

**Company: Redbird**

**Location: Milwaukee, WI**

Are you passionate about providing exceptional customer service in a retail setting? Redbird, a leading retail company in Milwaukee, is seeking a dedicated Retail Customer Service Representative to join our team. As a Retail Customer Service Representative at Redbird, you will be instrumental in ensuring our customers have a positive and satisfying shopping experience.

**Responsibilities**:

- Greet and assist customers with locating products and making purchasing decisions
- Operate cash registers to process sales transactions accurately and efficiently
- Handle customer inquiries, returns, and exchanges with professionalism and courtesy
- Maintain organized and visually appealing merchandise displays
- Restock shelves and monitor inventory levels
- Assist with inventory counts and store audits as needed
- Keep the sales floor clean and organized
- Provide product information and recommendations to customers
- Follow all company policies and safety procedures to ensure a safe working environment

**Requirements**:

- Previous experience in retail or customer service preferred
- Excellent communication and interpersonal skills
- Ability to operate cash registers and handle transactions accurately
- Strong organizational skills and attention to detail
- Ability to stand for extended periods and lift moderate weight
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- High school diploma or equivalent

**Benefits**:

- Competitive hourly wage
- Opportunities for career advancement within the company
- Employee discounts on merchandise
- Comprehensive benefits package, including health insurance and retirement plans
- Positive and supportive work environment

Pay: $19.00 - $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Commute:

- Milwaukee, WI 53207 (preferred)

Work Location: In person



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