Front Desk Manager/receptionist
3 weeks ago
Job Description: We are looking for an experienced Office Front Desk Receptionist for a rehabilitation office.
**Responsibilities**:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect necessary co-pays or fees
- Maintain patient records and update information as necessary
- Assist with patient check-in and check-out processes
- Handle patient inquiries and provide accurate information about services offered
- Coordinate with medical staff to ensure smooth patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
**Skills**:
- Must have fluent Spanish speaking skills
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Proficient in using phone systems and electronic medical record (EMR) software
- Knowledge of medical terminology and procedures is preferred but not required
- Ability to remain calm and professional in stressful situations, such as emergencies (ER)
Note: This job description is intended to provide a general overview of the position. It is not intended to be an exhaustive list of all responsibilities, skills, or qualifications associated with the role.
**Job Types**: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
**Benefits**:
- Continuing education credits
- Family leave
- Flextime
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Tuition reimbursement
- Visa sponsorship
Healthcare setting:
- Clinic
- Outpatient
- Private practice
- Rehabilitation center
Medical specialties:
- Neurology
- Orthopedics
- Pain Medicine
- Physical & Rehabilitation Medicine
Schedule:
- Every weekend
- Monday to Friday
Work Location: In person
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