Manager, Financial Intelligence Unit

3 weeks ago

Austin, United States eBay Full time

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

**Come Join the eBay Team**

Do you want to be a member of an elite team driving eBay's Anti-Money Laundering / Counter Terrorist Financing (AML/CTF) program? Do you want to join an innovative investigative team focused on Money Laundering (ML), Terrorist Financing (TF), and related financial crimes, while contributing to a culture of compliance in a company on the technological edge?

**Financial Intelligence Unit**

eBay Commerce Inc.’s (eCI) Financial Intelligence Unit (FIU) performs a critical role in the execution and management of eBay’s Bank Secrecy Act/Anti-Money Laundering (AML) compliance program: adhering to a set of required standards and processes regarding AML investigations; ensuring eBay’s compliance with applicable laws and regulations, including the Bank Secrecy Act (BSA) and the USA PATRIOT Act, to ensure efficient and effective risk and compliance management practices.

**Manager, Financial Intelligence Unit**

The FIU Manager will lead a team of investigators, both onshore and offshore.

Primary Responsibilities:

- Manage the daily operations of General (non-complex) Investigations staff, including overseeing SLA adherence, case volumes, and production trending.
- Develop and implement production and quality metrics framework.
- Work with the Transaction Monitoring and Compliance Operations teams to develop new or tune monitoring rules, including developing new or revised investigative processes to support an expanding monitoring portfolio.
- Lead a wide variety of ad hoc projects related to emerging investigation processes, data gathering, and identification of areas of opportunity and efficiency.
- Serve as primary resource to team members on escalated investigative issues.
- Provide ongoing coaching, guidance, and training.
- Responsible for new employee selection, employee development, performance evaluation, and corrective action.
- Create and implement team objectives, policies, and procedures to meet department and organizational goals.

Qualifications:

- Bachelor’s degree (4 additional years of relevant experience beyond the minimum required may be substituted)
- Master's degree in business or related field, or law degree preferred.
- 7+ years of AML Investigations and Suspicious Activity Reporting experience.
- 5+ years of direct management experience.
- 2+ years of process improvement experience, with meaningful operational savings.
- 2+ years of experience engaging with audit and examiners.
- Strong knowledge and experience with BSA laws, regulations and related compliance requirements.
- ACAMS Certified Anti-Money Laundering Specialist (CAMS), ACFE Certified Fraud Examiner (CFE), or International Compliance Association (ICA) certification in Financial Crime Prevention.
- Ability to succeed in a in a fast paced, and dynamic environment, within time-critical situations.
- Standout colleague with strong collaborative qualities and a positive demeanor.
- strong team leadership, communication, interpersonal and management skills, with a track record of leading through change.
- Strong interpersonal, analytical, problem solving, influencing, and organizational skills.
- Strong oral and written communication skills and ability to interact with other business teams.
- Ability to create and effectively deliver presentations within business partner community.
- Ability to draft standards, procedures, guidance and management reports.
- Advanced Microsoft Office skills (Excel, Word, PowerPoint & Access) including the use of pivot tables.

Relocation assistance may be available.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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