Partner Operations Manager

2 weeks ago

Scottsdale, United States Arcoro Full time

**Why Arcoro?**

Want to make an impact? We do too. Come join our team of bridge builders. **Full time remote work** as well as in person opportunities in Arizona, the possibilities are endless. With a focus in construction organizations, Arcoro helps automate paper processes and build a bridge to better HR with streamlined, easy-to-use HR software. We are proud to offer an unmatched employee experience where you can embrace our innovative vision, depend on a team of great colleagues, and roll up your sleeves to make a difference. Our culture encourages challenging the status quo.

Start building your bridge to a better career with Arcoro.

**Partner Operations Manager**

Roles/Responsibilities
- Develops and nurtures relationships with vendor contacts, acting as the main point of contact for day-to-day interactions.
- Oversees improvements to policies, procedures, templates, technology, training, marketing and communication to ensure Arcoro maintains a comprehensive and effective vendor partnership program.
- Performs as functional bridge among external vendors as well as internal stakeholders.
- Serves as the day-to-day point of contact for vendor communications, questions, negotiations, and conflict resolution ensuring timely and effective solutions.
- Coordinate with all internal teams to provide support, guidance, and training on vendor-related matters.
- Monitor vendor invoices and payments, resolving any billing discrepancies.
- Monitor and report sales/leads/referrals to various vendor partners.
- Collaborate with the Product Team on vendor integrations to maintain integrity and enhancements to the integrations.
- Evaluate current vendor management programs and identify ways to improve them.
- Oversee the onboarding process for new vendors, ensuring a seamless transition and adherence to contractual terms.

Competencies
- Marketing and Sales - Ability to effectively identify ways to promote vendor products alongside Arcoro products or services. Identify opportunities, and drive sales through Vendor Partners.
- Understanding of Process Automation and Management - Understanding process automation and management to streamline processes, enhance efficiency, and drive business growth.
- Ability to Manage Partner Management Automation Platforms - Tracking leads, drive sales metrics, and monitor performance.
- Communication - Ability to communicate regularly and effectively with vendors, team members, and other stakeholders to ensure smooth operations and successful partnerships.
- Relationship Management - Must be adept at building and nurturing relationships with vendors, resolving conflicts, and ensuring all players in the vendor ecosystem benefit from their participation.
- Strategic Thinking - Ability to align Arcoro's vendor partnership strategy with its business strategy. This involves identifying appropriate potential vendors, negotiating partnership agreements, and ensuring the long-term success of partnerships.
- Analytical Thinking - Ability to make data-driven decisions, track sales metrics, monitor vendor performance, and identify areas for improvement.
- Leadership - Ability to lead and guide others to drive initiatives, ensuring the success of the vendor partnerships.
- Adaptability - Ability to adapt to evolving market trends, vendor needs, Arcoro strategy, and technological advancements.

**Perks and Benefits**:

- Competitive salary
- 401(k) with Company match
- Medical/Dental/ Vision, STD/LTD, Life Insurance
- Unlimited PTO and Company-paid holidays
- Remote/Hybrid Work

**About the Company**:
Arcoro is a leader in Human Capital Management. Join our company and help our customers eradicate the burden of managing an ever-growing workforce. Our tool will effectively end the dominance of manual applicant tracking, benefits enrollment, payroll, and paper time tracking. At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer’s daily lives.

**Arcoro is a Fair and Equal Opportunity Employer

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