Jr. Account Representative
4 weeks ago
This is your chance to be a part of an exciting and growing team that drives this dynamic company to greater success. Tranzact Technologies, Inc. is an established, privately held company, located in Elmhurst, IL. We pride ourselves on being an integrated logistics resource company focused on client satisfaction and driving value to our client’s business. We are currently seeking a Jr. Account Representative to fill an entry level position.
**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.
- Stays current on freight payment resolutions
- Maintain current client profile in StarPay (company software)
- Review resolutions/effort on an account for efficiencies and accuracy
- Routinely review client reports for reporting issues
- Establish and maintain a positive relationship with their accounts
- Work closely with other groups and sales within the company to provide an excellent customer experience
- Coordinate process discussions with India, Amsterdam, and local resources
- Review and respond to carrier and client requests quickly and accurately
**QUALIFICATIONS**
- Highly motivated, results oriented and driven
- Self-motivated, positive thinking, and adaptable.
- Strong communication skills, both oral and written
- Strong computer skills including ability to prepare spreadsheets with formulas
- Transportation/Logistics experience a plus
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Elmhurst, IL 60126
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