Part-time Teller

1 month ago

Phoenix, United States MidFirst Bank Full time

**Description**

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous.

Duties will include, but are not limited to, the following:

- Greet customers and facilitate a welcoming and customer-focused environment
- Build and maintain relationships with customers to help identify financial products and services that meet their needs
- Build customer loyalty by developing relationships and always offering exceptional service
- Process customer transactions efficiently and accurately in a fast-paced environment; maintaining a balanced cash drawer and adhere to internal controls and procedures
- Respond to customer inquiries and concerns by researching and identifying positive solutions

This position is required to participate in both informal and formal training (paid) and must successfully pass the Teller Certification test to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.

**Required Skills**:

- Minimum 6 months of cash handling, processing of transactional payments, and/or point of sale experience in a retail sales or service environment and/or previous banking experience
- Excellent customer-service skills, including oral and written communication
- Ability to effectively contribute to a positive team environment and work toward achieving goals
- Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
- Strong work ethic and high integrity
- Strong computer and 10 key skills
- Outgoing, assertive, confident, and enthusiastic personality

**Preferred Skills**:

- Knowledge of banking products and procedures
- Successful sales record in a retail sales or banking environment
- Bilingual (fluent verbal and written Spanish) skills

**Physical Requirements**:
**MidFirst Banking Center Hours of Operation**:

- Standard Hours: Monday - Friday from 9:00 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.
- Shift differential is available for certain hours - $5/hr for Monday through Friday from 5:00 p.m. - 6:00 p.m., Saturday's from 12:00 p.m. - 1:00 p.m.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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