Account Specialist Ii

3 weeks ago

Stamford, United States Aon Corporation Full time

Posting Description:
**Account Specialist II**

Considering a job change? Take a look at Aon

This is a hybrid-role located in our Stamford, Connecticut office.

**Aon is in the business of better decisions**:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**:
The Account Specialist II will assist Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients (including complex clients) and undertaking the client-facing and internal activities related to these processes. Account Specialists will also assist Brokers as necessary particularly on Commercial Risk business.

**How this opportunity is different**:
From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility.

**Skills and experience that will lead to success**:

- Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity.
- Performs submission assembly/creation where assigned. Facilitates the timely and accurate flow of information between clients, and account team members.
- Handles client open items lists and responds to client ad-hoc requests.
- Gathers and analyzes data and drafts assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
- Actively supports and monitors the renewal process. At the direction of the Broker, drafts quote comparisons and follows up for binders, policies, and endorsements.
- Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed optimally and quality of client deliverables.
- Primary collaborator with Premium Accounting on client billing matters.
- Receives and manages routine and sophisticated coverage inquiries and endorsement requests. Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, Worker’s Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
- Understands and works in alignment with the Aon Leadership Model and its pillars of Client Value, Unmatched Teams, Innovation, Results and Values.
- Understands best practices and leverages available resources, including centers of excellence (COEs) and Aon Client Services.
- Ensures tools are understood and used.
- Monitors and follows-up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems.
- May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable.
- Performs related duties as assigned.

**Education**:

- High school diploma or equivalent required
- Associates degree preferred
- Insurance experience preferred
- Brokers license preferred, or to be obtained within 90 days of start date

The salary range for this position (intended for U.S. applicants) is $65,000 - $85,000. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

**How we support our colleagues**:
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

I

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