Head of Patient Services, The Americas, Rare
2 weeks ago
**Date**: Apr 23, 2024
**Department**: Americas Sales Operations & Management
**Job Type**: Direct Employee
**Team**: Sales
**Contract Type**: Permanent
**Location**:
Boston, MA, US
About us
Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CARE (products and services that support special care and consumer-facing self-care).
We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.
We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.
Chiesi USA
Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work.
At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.
What we offer
Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees. Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues. Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."
Purpose
We are currently seeking qualified and highly motivated individuals for the position Head of Patient Services, Americas, Rare Diseases, reporting to the Head of the Americas, Rare Diseases Business Unit. The Head of Patient Services is an important member of the Americas Rare Diseases Leadership Team and will lead the Chiesi’s Patient Services Function in effort to deliver best-in-class patient services.
It will require approximate 35/5% (domestic / international) travel. Travel includes quarterly business reviews with partners coupled with corporate and internal meetings as required.
Main Responsibilities
- The position requires a strategic leader with a broad-based knowledge of patient services with an emphasis on providing strategic direction and functional oversight
- Lead the integrated Patient Services and Patient Education Functions within the Chiesi Global Rare Diseases Business Unit in the Americas
- Responsible for the development of strategic plans and the operational oversight of the Chiesi Total Care end-to-end patient services programs.
- Lead the collaboration with Sales, Marketing, Market Access, Supply Chain, Distribution, IT and Finance to identify and monitor deliverables and key performance indicators related to Patient Services / Dispensing / Distribution functions
- Develop and manage the operational budgets consistent with the goals and objectives of the company, including efficient management of partners, vendors and contracted resources
Experience Required
- A minimum of 10 plus years of rare diseases Patient Services Experience, with a minimum 5 years in senior leadership position
- Deep experience in building out Specialty Pharmacy Provider operations as well as internal and external Patient Services HUB functions, required
- Advanced analytical skills, including experience directing and managing activities related to channel and patient services performance reporting
- Ability to step outside of their daily responsibilities to drive select cross-functional key initiatives
- Excellent verbal and written communication skills
- Proficient in Microsoft Outlook, Word, Power Point and Excel (Articulate Storyline and/or Captivate skills preferred
- Able to function professionally and constructively on both individual and team-oriented projects with a high level of organizational skills
- Able and willing to travel as required (domestically and inter
-
Associate Medical Director, North America
2 weeks ago
Boston, United States Rhythm Pharmaceuticals Full timeCompany OverviewRhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. Working at Rhythm means that you are part of a team that's passionate about transforming the lives of people living with hyperphagia (pathological, insatiable hunger) and...
-
Boston, United States Rhythm Pharmaceuticals Full timeCompany Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We...
-
Associate Medical Director, North America
3 days ago
Boston, United States Rhythm Pharmaceuticals Full timeCompany Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. Working at Rhythm means that you are part of a team that's passionate about transforming the lives of people living with hyperphagia (pathological, insatiable hunger)...
-
Associate Medical Director, North America
6 days ago
Boston, United States Rhythm Pharmaceuticals Full timeCompany Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. Working at Rhythm means that you are part of a team that's passionate about transforming the lives of people living with hyperphagia (pathological, insatiable hunger)...
-
Associate Medical Director, North America
3 days ago
Boston, United States Rhythm Pharmaceuticals Full timeJob DescriptionJob DescriptionCompany OverviewRhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients...
-
Associate Medical Director, North America
3 weeks ago
Boston, United States Rhythm Pharmaceuticals Full timeJob DescriptionJob DescriptionCompany OverviewRhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. Working at Rhythm means that you are part of a team that’s passionate about transforming the lives of people living with hyperphagia...
-
Associate Medical Director, North America
Found in: Jooble US O C2 - 3 weeks ago
Boston, MA, United States Rhythm Pharmaceuticals, Inc Full timeRhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. As Associate Medical Director in North America...
-
Associate Medical Director, North America
Found in: Jooble US O C2 - 3 weeks ago
Boston, MA, United States Rhythm Pharmaceuticals, Inc Full timeCompany Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. Working at Rhythm means that you are part of a team that’s passionate about transforming the lives of people living with hyperphagia (pathological, insatiable...
-
Boston, United States Alexion Pharmaceuticals,Inc. Full timeLocation: Boston, United States; Gaithersburg, United States Job reference: R-198508 Date posted: 04/29/2024 **This is what you will do**: Strategic, experienced and with a strong delivery track record, the **Vice President, Head of Regulatory Science and Execution **is a key Leader of the Regulatory Affairs team and a critical contributor to the R&D and...
-
Head of Patient Access To Innovation
Found in: Resume Library US A2 - 2 weeks ago
Boston, Massachusetts, United States VCLS Full timeHead of Patient Access to Technology & Innovation (PATI) (VP) VCLS are seeking to appoint a Head of Patient Access to Technology & Innovation (VP). The role will see you responsible for our flagship and primary revenue generating business division and igniting a transformation that will see VCLS expanding our service offering, deepening our client...
-
Global Head of Client Management
Found in: Jooble US O C2 - 3 weeks ago
Boston, MA, United States The Ceres Group Full timeThe Global Head of Client Management is an executive level position responsible for managing the Client Management function and all associated teams globally across the Americas, EMEA and Asia Pacific regions. The Global Head of Client Management will have overall responsibility for leading and overseeing the Client Management practice. The primary...
-
Head of Technical Services
Found in: Jooble US O C2 - 3 weeks ago
Boston, MA, United States Boston University Libraries Full timeThe Boston University Libraries seek an experienced, forward-thinking, and creative professional to lead the librarians and paraprofessional staff in its Technical Services unit. Technical Services encompasses acquisitions, receiving, cataloging, e-resource management, and metadata creation. This position is critical to the effective operation of the Boston...
-
Boston, United States Alexion Pharmaceuticals, Inc. Full timeThis is what you will do: The Senior Director of Patient Services (PS), Operational Effectiveness is responsible for driving the overall effectiveness of the Patient Services function, working across the PS leadership team, many members of the Patient Services department, and cross-functional partners. The Sr Director, PS Operational Effectiveness will...
-
Head of Total Rewards, Compensation
10 hours ago
Boston, United States Ørsted Full timeImagine a future where you'll lead a team responsible for the compensation strategy for Ørsted North America. Join us in this role where you'll develop, build and executecompensation, benefits, leave of absence policy and programs and relatedsystems processes align to the business needs and growth strategies whiledriving employee value proposition...
-
Americas - Turndown Attendant
2 weeks ago
Boston, United States Mandarin Oriental Hotel Group Full timeAmericas - Turndown Attendant Position: Americas - Turndown Attendant (Full time #537443) Property / Office: Mandarin Oriental, Boston Location: Boston, MA, United States It is the mission and intent of this position that the incumbent will take full responsibility for the tasks that are given on all aspects of the Housekeeping operation, maintenance of the...
-
Medical Director, Therapeutic Area Head
6 days ago
Boston, United States CareerBuilder Full timeMedical Director, Therapeutic Area Head (Neuromuscular / Cardiology), Clinical Development Solid Summary: Solid Biosciences is a life science company focused on advancing a portfolio of neuromuscular and cardiac programs, including SGT-003, a differentiated gene therapy candidate for the treatment of Duchenne, AVB-401, a gene therapy program for the...
-
Boston, United States International Staffing Consultants, Inc. Full timeOur client is headquartered in India and has many offshore offices in the USA, Germany and South Korea. They are a diagnostics company (preventative) and leading manufacturers of native antigen for 1500 hospitals.The firm has a successful entity in the USA with active clients, but they want to expand substantially in America. They are looking for a Head of...
-
Associate General Counsel
Found in: Jooble US O C2 - 3 weeks ago
Boston, MA, United States ACC - Association of Corporate Counsel Full timeOverview: Reporting to the VP and Head of Legal, US, the newly created position of Assistant General Counsel (“Asst. GC”), U.S. Prescription Business Unit will be the first legal position in Galderma’s new Boston office in a hybrid (3 days in office) environment. The Asst. GC will play a central role in launching Galderma’s first-in-class specialty...
-
Medical Director, Therapeutic Area Head
Found in: Jooble US O C2 - 3 weeks ago
Boston, MA, United States Solid Biosciences Full timeMedical Director, Therapeutic Area Head (Neuromuscular / Cardiology), Clinical Development Solid Summary: Solid Biosciences is a life science company focused on advancing a portfolio of neuromuscular and cardiac programs, including SGT-003, a differentiated gene therapy candidate for the treatment of Duchenne, AVB-401, a gene therapy program for the...
-
Director, Customer
5 days ago
Boston, United States Rhythm Pharmaceuticals Full timeCompany Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the care of people living with rare melanocortin-4 receptor (MC4R) pathway diseases. Working at Rhythm means that you are part of a team that’s passionate about transforming the lives of people living with hyperphagia (pathological, insatiable hunger)...