Part Time Guest Service Representative
3 weeks ago
**HOSPITALITY EXPERIENCE**:
- **ON THE JOB TRAINING AVAILABLE**
**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to guests’ complaints in a timely and professional manner
- Maintain updated records of bookings and payments
- Use keen observation to protect property assets and guests
**Skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role (preferred)
- Customer service attitude
- Excellent communication and organizational skills
- Report any maintenance issues on the motel's maintenance report system for day shift follow up
**Benefits**
- Employee discount
- Insurance for full time employees only
- Other
**Requirements**:
- Availability to work an **flexible** schedule
- **Weekends** (a must)
**Job Type**: Part-time
Pay: Up to $18.00 per hour
**Benefits**:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- Weekends a MUST
**Experience**:
- Hotel experience: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
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