Night Auditor

2 weeks ago

Newport, United States The Chanler at Cliff Walk Full time

**the summary.**:
Join our team as a_ Night Auditor_ and become the ultimate journey curator for the employee experience. The Night Auditor at The Chanler plays a crucial role in overseeing front desk duties at the hotel, checking guests in and out, reviewing guest payments, and other details from the day shift. The Night Auditor also performs end-of-day accounting tasks, such as balancing the guest ledger, city ledger, and advance ledger.

**the mansion.**:
The Chanler, reimagined as a magnificent, stately manor residence, extends a warm welcome to guests as a peaceful enclave from bustling Newport, Rhode Island. Inviting guests to relish in the building's storied architecture, chic-European dining options, and gracious hospitality.

Built in 1873 as a summer home for John Winthrop Chanler, the property exudes history while maintaining the current charm of a regal residence. As a double Forbes five-star property, the mansion draws admirers worldwide by authentically cultivating the guest experience with elegance and natural refinement.

**the mission.**:
To make an impact on a guest's journey by creating memories that last a lifetime. Mansion household staff are the key journey curators, responsible for creating a sense of place and personalization for each guest. We achieve this by working in a collaborative environment, providing training while encouraging an unscripted narrative to tell the brand story and sharing a passion for the heart of hospitality.

**the rewards.**:

- Competitive Salary
- Health, dental, and vision for employees, families, and partners
- 401K
- Free Parking
- Uniforms Included
- Employee Appreciation Events
- Referral Bonus
- Seasonal Staff Meals

**the responsibilities.**:

- Inclu_ding but not limited to:_
- Check guests in and out of the hotel
- Process payments and reconcile guest accounts
- Answer guest questions and resolve problems
- Manage the front desk during the night shift
- Perform end-of-day accounting tasks
- Prepare reports for the next day's work
- Stay up-to-date on hotel policies and procedures
- _Full list of responsibilities upon request_

the requirements.
- High school diploma or equivalent
- 1-2 years of experience in a front desk or accounting role
- Excellent customer service skills
- Strong attention to detail
- Proficient in Microsoft Office Suite
- Ability to work independently and as part of a team
- Ability to work rotating shifts, including nights and weekends

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