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Patient Care Coordinator/receptionist

1 month ago

Grandville, United States Grandville Foot and Ankle, P.C. Full time

We are looking for someone that smiles a lot and is very positive and bubbly. We want someone that is happy with lots of energy and loves working on an amazing team If you are responsible, self-motivated, and a fast learning that loves customer service and helping others-look no further because this is the job for you

Our main goal is to give a great experience from the moment someone walks through the door or talks to us on the phone. The patient care coordinator is a position that helps our office build relationships with our patients. This position is very rewarding and the support from our business is ready to set you up for success

We are looking for someone to work 34 hours per week from 7:30-5pm each day Monday through Thursday with an hour lunch break.

Once you are with us for 6 months, you gain holiday pay as well as accrued vacation and many other benefits. We do not offer health insurance at this time.

What will be some of your daily tasks? (see below)

**1. **Greet patients with a smile as they walk in the door

**2. **Answer phones; retrieve and respond to patient requests

**3. **Data entry including patient demographics, insurance, miscellaneous notes, payments and other related information. Understanding how insurance works.

**4. **Use printer/fax machine to print, receive, and send correspondence

**5. **Perform routine office tasks including filing, faxing, scanning, restocking office supplies

**6. **Check in/out patients (verify necessary information and record in the medical record)

**7. **Schedule and Re-schedule appointments

**8. **Obtain copays and other payments by using a credit card machine and posting payments to accounts and working directly with our biller. Maintain cash drawer and inventory/balance sheet. Keep daily record of all transactions performed during the day

**9. **Ensure lobby reception area is clean, presentable, and organized. All staff help with cleaning. Assist with routine sanitization throughout the office.

**10. **Completing and filling out patient paperwork including FMLA forms, disability and worker's compensation forms, and referral forms.

**11. **Be able to help the team clean patient rooms

Pay: From $18.00 per hour

Expected hours: 34 per week

**Benefits**:

- Employee discount
- Free parking
- Paid time off
- Paid training

Healthcare setting:

- Clinic
- Outpatient
- Private practice

Medical specialties:

- Podiatry

Schedule:

- Day shift

**Education**:

- High school or equivalent (required)

Work Location: In person

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