Commercial Generator Field Service Technician

3 weeks ago

Tomball, United States 1ST Class Generator Services Full time

**Position Summary**:
A Generator Field Service Technician for First Class Generator Services is responsible for troubleshooting, diagnosing, repairing, performing preventive maintenance, and minor electrical and mechanical repairs on customer owned emergency generator sets and fire pump engines.

**Essential Job Functions**:

- Provide customer service above and beyond the customer’s expectations
- Plan and coordinate with customers to schedule work
- Perform engine maintenance on generator set and fire pump engines, including oil and filter changes at Customer sites and our shop
- Perform preventive maintenance on power generation equipment
- Evaluate equipment to determine repair requirements and provide recommendations for discrepancies noted
- Perform generator load bank testing
- Analyze results of testing of equipment and provide written documentation of equipment condition to Customer
- Repair and Troubleshoot engines such as Cummins, Detroit Diesel, John Deere, MTU and Volvo
- Coordinate and Cooperate with other technicians, managers, supervisors, and sales group
- Use safe practices with operation of service truck and safety manual procedures
- Maintain parts inventory of service truck

**Education**:

- High School Diploma or Equivalent required

**Experience**:

- **2 years of experience working on generator sets and generator control systems**:

- Must be able to perform Load Bank Testing*

**Required**:

- Valid driver's license and Clean driving record
- Must pass a drug test
- Basic mechanical and electrical knowledge
- **Familiar with all tools and test equipment common to the trade**:

- Must be familiar with engine/generator set electrical control panel operation and transfer switch operation**:

- Must be reliable, dependable, and capable of working at least 90% of the time unsupervised and without assistance**:

- Must be willing to work extended hours and some weekends/ holidays**:

- Pleasant attitude and be able to work well with other technicians, management, and Customers**:

- Familiar with various diesel and natural gas engines including Cummins, Cat, and Detroit Diesel is a plus**:

- Transfer Switch/ ATS experience a plus*

**Skills, Knowledge and Abilities**:

- Self-motivated
- Attention to detail
- Quick learner
- Good troubleshooting skills
- Knowledge of electrical systems
- Excellent customer skills
- Basic computer skills
- Good written and oral communication skills

**PHYSICAL REQUIREMENTS**

This position will involve working primarily outdoors, traveling to numerous customer locations with occasional work in the shop. The employee will encounter varying weather conditions and temperatures. Appropriate safety equipment and practices are required. The employee must possess the ability to lift 75+ pounds.

**COMPENSATION AND BENEFITS**

First Class Generator Services is committed to providing a benefits package that strives to meet the needs of our employees and their dependents. Employees receive exceptional compensation and benefits with medical, dental and vision, paid vacation, and paid holidays. First Class Generator Services is proud to be an Equal Opportunity Employer.

Pay: $30.00 - $45.00 per hour

Expected hours: 40 - 60 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Schedule:

- 10 hour shift
- 8 hour shift

Work Location: In person

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