Medical Appointment Clerk

2 months ago


Tucson, United States Vanator Full time

**Responsibilities**
- Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
- Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
- May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
- Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.
- Validates basic patient demographic information prior to booking appointment for patients. Makes required updates.
- Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.

**Qualifications**
- Must have at least 6 months of experience in medical office scheduling.
- High school diploma or General Educational Development (GED) equivalency is required
- A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
- Must possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
- Work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

**License - Certifications**

Basic Life Support (BLS)

Pay: $15.00 - $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Medical Appointment Clerk: 1 year (required)
- medical office scheduling: 1 year (required)

Work Location: On the road


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