Mail Room Quality Assurance Associate
3 weeks ago
**Mail Room Quality Assurance Associate (Lead)**
At SSRS, the work we do has an impact. We give people the chance to be heard by conducting quantitative and qualitative research on a variety of topics including current events, health care, customer satisfaction, politics, media usage, sports, and more.
Our team of critical thinkers has genuine enthusiasm for our work and a shared goal to connect people through research. We get excited about the inherent problem solving involved in survey-based research, and our process fosters transparency through collaboration.
Under the leadership of the Mailroom Supervisor, the **Mailroom Quality Assurance Associate **is responsible for effective implementation of SSRS’ policies, procedures, and activities in the mailroom operation. Both full time and part time options are available, Monday-Friday, 9-5.
**Key Responsibilities**:
- Sort and process incoming mail.
- Remove mail contents from envelopes.
- Count and organize mailing contents.
- Review scanned data images for accuracy.
- Entering data from scanned images.
- Review employees’ work, create quality coaching documents and conduct one on one training sessions.
- Operate mailroom equipment.
- Reconcile tasks at close of shift.
- Pick up/Drop off mail at local post office.
- Verify accounting paperwork.
**Position Requirements**:
- 1+ Years experience of leadership experience.
- Highschool Diploma or equivalent
- Reliable transportation and valid driver license.
- Availability to work 35 hours per week.
- Strong Typing, Computing and Data entry skills.
- Type 50 wpm or better.
- Lift and carry as heavy as 40 pounds.
- Ability to sit or stand for extended periods.
- Use repeated hand, finger, and wrist motions.
Our goal is to promote diversity, creativity, and flexibility across our teams while strengthening problem-solving abilities and collaboration.
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