Outpatient Coordinator

3 weeks ago


Sugar Land, United States PAM Health Full time

**Outpatient Office Coordinator**

Maintains referral management and coordinate all outpatient services. Serves as lead support person for the hospital-based and/or freestanding outpatient clinic. Makes recommendations to management regarding scheduling, hiring and performance management of clerical staff, where applicable. Performs other related duties as assigned. This is a nonexempt position.

**RESPONSIBILITIES**

**Pre-admission Process**
- Logs in all referrals/inquiries on the outpatient daily log. Retrieves as much information as possible for the outpatient intake form. Documents

what treatments are needed from the prescription. Notifies Therapist/ Administrator of referral to verify that referral for therapy services meet

admission criteria. Follows-up and documents all referrals in 24 hours or less.
- Verify insurance benefits. Follows Verification of Benefits Policy & Procedure. In case of un-funded or under-funded clients, follow the Charity Care Policy & Procedure.
- Outpatient Scheduling: Schedules patient’s initial visit within 48 hours of approval. If therapist’s schedule cannot accommodate visit within 48 hours, contact supervisor for other options. Contacts patient with a schedule.
- Proper data entry into HMS on all required fields.
- Follows admission process matrix as assigned.

**Admission Process**
- Verifies that intake form is completed. Copies and distributes the intake form and prescription for the therapist, case manager, medical records and

business office.
- Creates patient file with proper documentation for therapist.
- Registers patient in the computer.
- Reviews admission papers with the patient to verify accuracy.
- Copies all insurance cards for business office files.
- Retrieves signature on proper documents, such as promissory notes, release of information, permission to treat, etc.
- Reviews patient outcomes with the patient and begins the outcomes process
- Distributes admission documents
- Makes copies of admissions papers and distributes to appropriate departments.
- Makes patient folder including copies of insurance documentation and deliver to business office.

**Logs and Reports**
- Maintains daily census reports for Outpatient.
- Maintains Outpatient Referral Log. This log will be used to create the following reports: Monthly Outpatient Report, Physician Referral Report.
- Maintains Collection Log. Submits to the Business Office as required

**Discharge Process**
- Assists the patient in completing Outcomes process for each discharge
- Ensure that proper documentation is sent to all necessary parties, i.e. Insurance Companies, Case Managers, Employers, and Physicians in a timely

manner.
- Assists patient in completion of satisfaction survey at discharge

**Dept. Duties**
- Participates in all in service educational activities
- Participates in departmental meetings.
- Serves as lead support/clerical person for the clinic. Makes recommendations to management re: scheduling, hiring, and performance

management, where applicable. Orients new clerical staff, upon hire, and meets ongoing training needs of the clerical staff.
**QUALIFICATIONS**

**Education and Training**: A High School diploma or equivalent is required. Business or Technical School training is preferred. Strong medical terminology is required.

**Experience**: More than one year experience in a medical office position or in a healthcare registration function.

**Knowledge, Skills, and Abilities**:

- The ability to type accurately using various computer software programs, excellent proofreading grammar skills.
- Must have a good command of the English language.
- Highly organized and detailed oriented.
- Must be able to remain calm and level-headed in a fast-paced, multi-faceted environment with frequent interruptions.
- Ability to follow directions accurately and timely, meet deadlines, identify priorities and on occasion, be flexible in his/her work schedule.
- Must be familiar with ICD-9 coding.
- Must have the ability to acquire knowledge of Workers Compensation guidelines, State, Federal and other regulatory agencies related in facility and patient care.
- Must have the ability to follow through on issues related to insurance verification/approval of benefits.
- The ability to work well with managers and staff, promoting a positive attitude and environment.
- The ability to understand computer operations and ability to reason through problems and errors.

**ABOUT US**

**PAM HEALTH **(PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 70 long-term acute care hospitals and physical medicine and rehabilitation hospitals, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mis



  • Sugar Land, United States PAM Health Full time

    Outpatient Office CoordinatorMaintains referral management and coordinate all outpatient services. Serves as lead support person for the hospital-based and/or freestanding outpatient clinic. Makes recommendations to management regarding scheduling, hiring and performance management of clerical staff, where applicable. Performs other related duties as...

  • Outpatient Coordinator

    13 hours ago


    Sugar Land, United States PAM Health Full time

    Outpatient Office Coordinator If you have a strong sense of medical terminology, this opportunity may be for you! Maintains referral management and coordinate all outpatient services. Serves as lead support person for the hospital-based and/or freestanding outpatient clinic. Makes recommendations to management regarding scheduling, hiring and performance...


  • Sugar Land, United States PAM Health Full time

    Job DescriptionJob DescriptionOutpatient Office CoordinatorIf you have a strong sense of medical terminology, this opportunity may be for you!Maintains referral management and coordinate all outpatient services. Serves as lead support person for the hospital-based and/or freestanding outpatient clinic. Makes recommendations to management regarding...

  • Registered Nurse

    4 days ago


    Sugar Land, United States Texas Children's Hospital Full time

    We are searching for a Registered Nurse (RN) at Texas Children's Outpatient Specialty Care Clinic Sugarland location — someone who works well in a fast-paced setting. In this position, you'll provide direct and telephone nursing care, health teaching, patient advocacy, supervision and coordination of care given by others, and the coordination of services...

  • Registered Nurse

    1 month ago


    Sugar Land, United States Texas Children's Hospital Full time

    Registered Nurse (RN) - Outpatient - Sugar Land MultispecialtyJob Summary We are searching for a Registered Nurse (RN) for our Multispecialty clinic- someone who works well in a fast-paced setting. In this position, you'll provide direct and telephone nursing care, health teaching, patient advocacy, supervision and coordination of care given by others, and...

  • Registered Nurse

    1 month ago


    Sugar Land, United States Texas Children's Hospital Full time

    Registered Nurse (RN) - Outpatient - Sugar Land Multispecialty (Full-Time)Job Summary We are searching for a Registered Nurse (RN) for our Multispecialty clinic- someone who works well in a fast-paced setting. In this position, you'll provide direct and telephone nursing care, health teaching, patient advocacy, supervision and coordination of care given by...

  • Registered Nurse

    1 month ago


    Sugar Land, TX, United States Texas Children's Hospital Full time

    Registered Nurse (RN) - Outpatient - Sugar Land Multispecialty Job Summary We are searching for a Registered Nurse (RN) for our Multispecialty clinic- someone who works well in a fast-paced setting. In this position, you'll provide direct and telephone nursing care, health teaching, patient advocacy, supervision and coordination of care given by...

  • Registered Nurse

    1 month ago


    Sugar Land, TX, United States Texas Children's Hospital Full time

    Registered Nurse (RN) - Outpatient - Sugar Land Multispecialty (Full-Time) Job Summary We are searching for a Registered Nurse (RN) for our Multispecialty clinic- someone who works well in a fast-paced setting. In this position, you'll provide direct and telephone nursing care, health teaching, patient advocacy, supervision and coordination of care...


  • Sugar Land, United States Susan Mathew MD Full time $17 - $20

    Job Description:Private Rheumatology Medical Clinic has an immediate opening for a full-time Bilingual CMA100% outpatient clinicWill Need Proficient Knowledge in Prior Authorizations of BiologicalsProvide general support for the clinic and have proficiency in the followingPatient intake, including recording medications, medical history, vitals, etcDiscussion...

  • Registered Nurse

    1 month ago


    Sugar Land, United States Center for Teens Full time

    Center for Teens - About Center for Teens: Center for Teens is forging a path to become a leading provider of mental health services dedicated to improving the lives of individuals and families in Sugar Land, Texas, and the surrounding communities. We are committed to delivering high-quality, evidence-based care to help young people achieve lasting mental...

  • Physical Therapist

    17 hours ago


    Sugar Land, United States Innovate Physical & Occupational Therapy Full time

    Company DescriptionInnovate Physical & Occupational Therapy is an Outpatient Orthopedic Therapy private practice located in Sugar Land, Texas. We are therapist owned and have a high commitment to serving the therapy needs of Sugar Land, Missouri City, and greater Houston. Our company culture focuses on creating a fun and welcoming environment while providing...


  • Sugar Land, United States PAM Health Full time

    Community Liaison Responsible for the relationship management aspects of referral development in a specific market. This includes marketing contacts in varied medical settings, networking and participation in professional healthcare organizations and support of community initiatives such as health fairs/screenings, Run/Walks or other community sponsored...


  • Sugar Land, United States PAM Health Full time

    Job DescriptionJob DescriptionCommunity LiaisonResponsible for the relationship management aspects of referral development in a specific market. This includes marketing contacts in varied medical settings, networking and participation in professional healthcare organizations and support of community initiatives such as health fairs/screenings, Run/Walks or...

  • Physical Therapist

    2 days ago


    Sugar Land, United States PAM Health Full time

    Physical TherapistPRN Outpatient Shifts Available The Physical Therapist is responsible for patient/patient management, delivery, direction and supervision of care provided in an age- appropriate manner, consistent with the principles and practices of the Physical Therapy Practice Act of the state where the hospital or clinic resides, the professional code...


  • Sugar Land, United States VibrantCare Rehabilitation Full time

    DescriptionAt VibrantCare Rehab we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At VibrantCare we work together to achieve our company objectives.Job Summary:Responsible for increasing new...


  • Sugar Land, United States SMI IMAGING LLC Full time

    DescriptionJoin the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best in class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to...


  • Sugar Land, United States PAM Health Full time

    Job DescriptionJob DescriptionCertified Therapeutic Recreation TherapistRecreational therapists plan, direct, and coordinate recreation-based treatment programs for people with disabilities, injuries, or illnesses. These therapists use a variety of modalities, including arts and crafts; drama, music, and dance; sports and games; aquatics; and community...


  • Sugar Land, United States PAM Health Full time

    Certified Therapeutic Recreation Therapist Recreational therapists plan, direct, and coordinate recreation-based treatment programs for people with disabilities, injuries, or illnesses. These therapists use a variety of modalities, including arts and crafts; drama, music, and dance; sports and games; aquatics; and community outings to help maintain or...


  • Sugar Land, United States VibrantCare Rehabilitation Full time

    Description At VibrantCare Rehab we deliver quality in all that we do. We treat each other with respect and promote a positive environment where people feel valued. We are honest and open in our relationships and straightforward in our communications. At VibrantCare we work together to achieve our company objectives. Job Summary: Responsible for increasing...


  • Sugar Land, United States Houston Methodist Primary Care Group Full time

    At Houston Methodist, the Advanced Practice Provider - Primary Care position is responsible for maintaining and promoting the health of the patient requiring primary care, while practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic and preventative care to primary care patients. This position...