Retail Admin

**Job Summary**:
Our Financial Services Representatives are key partners in deepening potential and existing customer relationships. Our FSR’s are extremely knowledgeable banking professionals who understand our customer’s financial needs. They are well-equipped to recommend the most beneficial products and services offered in the market and, like every facet of Veritex Community Bank, are rooted in truth and uncompromising integrity. Our Financial Service Representatives serve others with hard work, honest business practices, and a deep commitment to the communities we serve.

Veritex Financial Service Representatives are highly cross-trained professionals who provide both Personal Banker and Teller services. They are positioned well by our leadership for excellent career growth and intellectual challenge. While assigned to a home Community Bank Center (branch), our FSR’s may travel to other CBCs (branches) to fill in, as needed.

This professional will promote financial products such as credit cards, CD’s, IRA’s, Treasury Management services and credit options; open and manage deposit accounts and create positive solutions and experiences for potential and existing customers.

If you have a passion for serving others, we’d like to hear from you.

**Job Skills and Qualifications**:

- Conduct both Personal Banker and Teller services
- Servant heart and servant leadership approach to others
- Integrity, discretion, and respect for confidential information are absolutely essential
- Ability to answer detailed customer questions as well as sell bank products and services
- Excellent communication skills needed to identify customer needs and explain bank brochures and other bank literature
- Ability and willingness to greet customers in a friendly manner
- Maintain a positive and helpful attitude in any situation
- Strong attention to regulatory requirements and compliance training applicable to position (Bank Secrecy Act, Customer Information Privacy ETC)
- Strong analytical and problem-solving skills with the ability to achieve innovative solutions
- High school graduate or equivalent
- Two plus years of retail branch banking preferred
- Or four plus years of retail sales experience
- Strong knowledge of financial product knowledge

**Company Overview**:
Truth in Texas Banking. That’s what we’re about. Founded in 2010, we are one of the ten largest banks headquartered in the state of Texas. We became a publicly traded company in 2014 and in 2020 and 2021 we were listed on Fortune’s 100 Fastest Growing Companies. Headquartered in Dallas, Texas, we’ve built a bank forever rooted in truth, transparency, and uncompromising integrity.

We know our strongest asset is the passion, authenticity, and talent of our people. We focus on the growth and development of each team member to unlock potential to “Be Your True Self.” Our “True You” culture is made up of five pillars:
1. Be Mindful
2. Be Healthy
3. Be Better
4. Be Prosperous
5. Be Faithful

**Work environment and Physical demands**: The employee may occasionally lift and/or move up to 25 pounds. The employee may occasionally stand, walk, reach, climb, balance, stoop, kneel, crouch, or crawl. The work environment and physical demands are those of a standard office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

**Disclaimer**: This job description is not an inclusive list of all duties and responsibilities of the position. Incumbents will be required to follow any other job
- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Veritex Bank reserves the right to amend and change responsibilities to meet business and organizational needs.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Veritex Community Bank is an equal opportunity employer. Veritex Community Bank Corporate Human Resources, Dallas, Texas.