Dir, Product Owner Web

3 weeks ago


East Hanover, United States Novartis Full time

**Summary**:
The ideal location for this role is East Hanover, NJ but remote work may be possible (there may be some exceptions based on legal entity registration). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific to the East Hanover, NJ office for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.

**About the Role**:
The Director of MarTech Product Management, Product Owner, Web Platform prioritizes and delivers a product vision and roadmap that satisfies established strategy, business goals, and customer needs. As Product Owner of Web Platform, this associate will be responsible for guiding ongoing US content management system strategy, feature/functionality business case analysis and governance, and customer experience strategy supporting a growing

business portfolio of over 50 commercial websites covering all strategic Novartis brand presence in the US.

This role will report directly into the Executive Director, Websites/CMS, partnering with Digital Trust, Content Enablement, UX, Enterprise IT, and other teams to design customer-centered approaches that meet aligned enterprise

business objectives and customer (both patient and HCP) needs throughout the product lifecycle, from build, to launch and run).

**Major Accountabilities**:
**VISION** Co-creates product strategic vision with web product strategy team and articulates the “What” and the “Why”, based on a deep understanding of customer’s jobs-to-be-done

**OPERATING MODEL **Partner in the enterprise approach to operationalizing the product pursuant to the strategic vision, enabling pull-through to happen at the brand or ground level

ROADMAP Collaborates with the team to create and align the web product roadmap to the 3-year enterprise Martech product vision and strategy for technology within the Integrated Marketing & Customer Experience organization[IL1] [SL2] [IL3]

**BACKLOG** Owns the product backlog and oversees ongoing backlog refinement throughout product lifecycle, leveraging insights and analytics to make informed recommendations and decisions

ARTIFACTS Works with Solution Architect / Technical Product Lead to create and manage artifacts (e.g product epics and stories in canonical format) that create clarity for the team[CH4] [SL5]

**BUDGET & PLANNING** Participate in ongoing planning efforts, including budgeting and planning, as well as defining group objectives and key metrics that support the overall Integrated Marketing & Customer Experience organization’s objectives for web

**BUDGET & PLANNING** Manage, in partnership with Novartis IT, third-party contracts related to product platform and operations, including RFPs where relevant, renewals, and assessing against value received

**LEADERSHIP** Creates autonomy and psychological safety for the Product team

**LEADERSHIP** Acts as a servant leader, removing organizational impediments (resources and processes) outside of the scrum team and clearing dependencies

**What you’ll bring to the role**:
**Education**:
A Bachelor’s degree in the related field is required; a Master of Science and/or MBA is preferred.

**Experience**:
Minimum of 7 years of related technical experience in Product Management, or similar, with multi-functional experience across Commercial Operations and/or Marketing,

Minimum of 5 years of experience in leading product management of
in an enterprise environment

Minimum of 3 years of experience in operating effective marketing technology configurations and integrations that drive performance and enable effective customer engagement and marketing activities. Relevant experience in transforming the businesses through personalized engagement and related product management operations.

Understanding of regulatory, compliance privacy and legal guardrails and policies, including

Effective cross-functional collaboration with various stakeholders and teams including Product, Marketing, Sales, Technology Transformation, Communications, Privacy, Legal, Regulatory, Compliance and Global and external vendors

Detail-oriented with the ability to lead Change Management while manage multiple tasks, priorities, and deadlines.

experience

a plus

Experience in Life Sciences, including (Pharmaceutical, and Healthcare), Financial Services, or Consumer Packaged Goods, preferred

Demonstrated understanding of analytics to generate insights and market knowledge with an ability to translate to user stories preferred

Familiarity with agile approaches to marketing strategy and execution preferred

**Why Novartis?**

766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and groun



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