Concierge

3 weeks ago

Beverly Hills, United States GEARYS Beverly Hills Full time

**Concierge**

**About the Role**:
**As a Concierge at GEARYS Beverly Hills Rolex Boutiques, you will be the heart of our guest experience, ensuring every visitor receives the white-glove service synonymous with the GEARYS Beverly Hills and Rolex brands. You will partner with a dedicated team orchestrating a seamless and personalized guest experience. Your enthusiasm and commitment to exceeding expectations will be instrumental in creating lasting impressions that reflect the prestige of GEARYS Beverly Hills Rolex Boutiques.**

**What You'll Do**:

- **Greet guests with a friendly and professional demeanor, setting the tone for a memorable visit.**Deliver exceptional service that reflects the high standards of GEARYS Beverly Hills, exceeding guest expectations at every touchpoint.**Effectively communicate with guests across multiple channels, responding to inquiries and requests promptly and professionally.**Collaborate seamlessly with colleagues to ensure a smooth and efficient guest journey, providing seamless direction to appropriate departments.**

**What We're Looking For**:

- **Minimum 1-2 years of experience in a luxury retail environment.**Proficiency in Microsoft Office, point-of-sale, and CRM systems, as well as appointment scheduling software.**A genuine passion for exceeding guest expectations and delivering exceptional service.**Excellent verbal and written communication skills, with the ability to connect and engage with a diverse clientele.**A collaborative spirit and the ability to work effectively with a team to achieve common goals.**Ability to maintain a professional and positive presence that reflects the luxurious environment of GEARYS Beverly Hills.**Willingness to work a flexible schedule, including nights, weekends, and holidays.**

**Why GEARYS Beverly Hills?**
- **Competitive pay and bonus potential**Comprehensive benefits package**Opportunity to work with a prestigious brand and passionate team**Luxurious work environment

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