Audio Visual Technician

2 weeks ago

Marlborough, United States Volto Consulting Full time

Job Description:

- This position requires a creative and analytical mindset with working or research experience in audio/video and Zoom technology.
- This position will be expected to possess the ability to strive for perfection within a fast-paced environment.
- Act as the primary point of contact for managing, coordinating, planning and executing all internal onsite/offsite event requests.
- Outstanding knowledge of Zoom Rooms and audio/video hardware packages.
- Train and mentor HelpDesk and Audio/Video Technicians.
- Develop concise user instruction materials as well as detailed step by step technical documentations for IT personnel.
- Offer monthly training sessions to the user community on Zoom Room uses.
- Create and maintain training materials in non-technical language.
- Develop Zoom dashboards with pertinent information for management and helpdesk technicians.
- Work with vendors in resolving intricate audio/video issues in a reasonable timeframe.
- Actively audit Zoom license accounts and provide metrics to management regarding opportunity for savings.
- Proactively monitor all Zoom Rooms to discover potential issues before they arise.
- Set up, operate and tear down of audio/video equipment in live events.
- Develop and implement monthly firmware and software update cadence on all audio/video equipment.
- Maintain inventories of audio/video equipment Liaison with our external events team to ensure a cohesive standard and expectation is met

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance

Schedule:

- 8 hour shift

Application Question(s):

- Are you open to work on Full time roles? (Yes/No)

**Experience**:

- Software troubleshooting: 2 years (required)
- IT Support: 2 years (required)
- Audio Visual Education: 3 years (required)
- Cisco and MTR: 2 years (required)

Ability to Commute:

- Marlborough, MA (required)

Work Location: On the road

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