Information and Assistance Specialist
3 weeks ago
**General Summary of Position**:
- This position is responsible for providing the general public, but particularly older adults and adults living with some form or type of physical, developmental, intellectual disability, mental health and/or substance abuse disorder, with information, referral support and assistance on a wide range of community resources; informing and educating people about their options; and assisting in connecting them to programs and services, including public and privately funded options. The Information and Assistance Specialist also provides intake, functional eligibility determination, enrollment into and disenrollment from the State of Wisconsin’s publicly funded long term care programs. Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected. This position is responsible for providing truthful and accurate written and verbal communications.
**Essential & General Job Functions**:
**_Essential Job Functions_**
- Provides consumer driven information and assistance on a wide variety of topics that is accurate, objective and relevant to the individual’s expressed need and presented in language and formats that are easy for consumers to understand.
- Gathers sufficient information to accurately identify and clarify inquirer’s issues and needs.
- Provides information about public and/or private programs, services and benefits capable of meeting the consumer’s need and actively assists the consumer in accessing resources or making referrals.
- Offers follow-up to determine outcomes and whether additional information or assistance is needed, consistent with the ADRC’s Follow-Up Policy.
- Advocates on behalf of individual consumers when there are issues with access to services.
- Responds to initial inquiries and requests for information and assistance within 24 hours or by the end of the next business day and schedule appointments within 10 business days following consumer’s request.
- Provides options counseling to consumers, their families and caregivers about the options available to meet long-term care needs and factors to consider in making long-term care decisions.
- Delivers preadmission consultation and assistance with relocations for individuals who have been referred to the ADRC by a nursing home or assisted living facility (CBRF, AFH and RCAC).
- Offers short-term service coordination for a period not to exceed 90 days.
- Administers Long-Term Care Functional Screen to determine an individual’s functional eligibility for managed long-term care and IRIS.
- Provides information and counseling to assist consumers in the process of enrollment and disenrollment from managed care or IRIS.
**_General Job Functions_**
- Represents the ADRC of Door County to the community at large through professional interaction, public speaking, media presentations, and participation in community advisory groups as requested.
- Adheres to the AIRS national standards; also secures AIRS certification within the first two years of employment.
- Completes all mandatory training and posttests (i.e., ADRC Orientation Module and Options Counseling in LMS), maintaining current knowledge to ensure compliance with federal and state regulations.
- Performs home visits.
**Training, Experience, Knowledge, Skills & Abilities**:
**_Required Training and Experience_**
- Graduate of an accredited college or university with a bachelor’s degree in a health or human services related field or Registered Nursing degree.
- Must have at least one year of experience working with individuals, such as older adults (aged 60 years and older) and/or individuals living with developmental/intellectual disabilities, physical disabilities, mental health or substance abuse disorders, who constitute one of the target populations of the Aging and Disability Resource Center.
- Must become memory screen certified within 2 years of hire.
- Must obtain the on-line State Functional Screen Training Course within 30 days of hire.
- Must obtain the Alliance of Information & Referral Systems (AIRS) certification test for Information and Referral Specialists within 2 years of hire.
- Current driver’s license and unlimited access to reliable transportation required.
**_
Knowledge, Skills, and Abilities Required_**
- Knowledge of standards and principles of Information and Assistance including a willingness to become certified as an I & A Specialist through AIRS, Long Term Care Functional Screener and Options Counselor.
- Knowledge of community resources and referral procedures.
- Knowledge of assessment and care coordination techniques.
- Knowledge of options counseling process and procedure.
- Knowledge of planning, organizing, and problem-solving strategies.
- Ability to read, comprehend, and communicate, both verbally and in writing.
- Ability to maintain strict confidentiality.
- Ability to proficiently use a comput
-
Information Systems Specialist
3 weeks ago
Big Bay, United States Manpower Full timeJob DescriptionJob DescriptionJob Title: Information Systems SpecialistLocation: Big Bay, MIPay: $22.00 per HourWhat’s the Job?- Entry-level operational support role with a primary focus on information systems infrastructure, including network and desktop environments. - Provide internal consulting to the end user team. - Support the acquisition...
-
Information Systems Specialist
1 month ago
Big Bay, United States Manpower Full timeJob DescriptionJob DescriptionJob Title: Information Systems SpecialistLocation: Big Bay, MIPay: $22.00 per HourWhat’s the Job?- Entry-level operational support role with a primary focus on information systems infrastructure, including network and desktop environments. - Provide internal consulting to the end user team. - Support the acquisition...
-
Medical Assistant or LPN, Clinic
2 weeks ago
Sturgeon Bay, Wisconsin, United States 223 Aurora Medical Group, Inc. Full timeDepartment: 01120 AMG Sturgeon Bay - Family Medicine Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Monday and Tuesday 7a - 3p. Wednesday 7a - 12p. Major Responsibilities: Direct Patient Care: 6)Administers medications according to approved policy/procedure following protocol or provider...
-
Medical Assistant or LPN, Clinic
2 weeks ago
Sturgeon Bay, United States 223 Aurora Medical Group, Inc. Full timeDepartment: 01120 AMG Sturgeon Bay - Family Medicine Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Monday and Tuesday 7a - 3p. Wednesday 7a - 12p. Major Responsibilities: Direct Patient Care: 6)Administers medications according to approved policy/procedure following protocol or provider...
-
Physician Assistant
3 weeks ago
Sturgeon Bay, United States Envision Physician Services Full timeJOB DETAILSWe have an exciting Full-time Emergency Medicine Physician Assistant opportunity located in the beautiful coastal area of Sturgeon Bay, WI! Join our talented ED team at Door County Medical Center, an award winning critical access hospital continuously listed in the U.S. top 20 and part of the Hospital Sisters Health System (HSHS).Position...
-
Warehouse Support Worker
3 weeks ago
Sturgeon Bay, United States Marine Travelift and ExacTech Full time**Company Information** A career with Marine Travelift is more than just a job. It’s a commitment to making an impact. Our team members design and build long lasting machines because each employee is given the opportunity to continuously innovate. We look to our people to come up with the ideas that make all of our products and services better. Marine...
-
Urgent Search Physician Assistant
2 weeks ago
Sturgeon Bay, Wisconsin, United States Envision Physician Services Full timeJOB DETAILS Envision Physician Services is currently seeking Physician Assistants at the new Door County Medical Center Urgent Care in Sturgeon Bay, WI. FACILITY INFORMATION Door County Medical Center UC is the newest addition to the Hospital Sisters Health System located at 323 S 18th Ave in Sturgeon Bay, WI. The start date of this facility will be January...
-
Morning Assistant/Front of House
1 month ago
Sturgeon Bay, Wisconsin, United States Holiday Music Motel Full timePart-time - Morning Assistant/Front of House - job descriptionHours 8am - 1pmPart-timeStarting at $17-20/hr Gas allowance for those coming from a distance.Experience in hospitality is preferred.Year-roundThe Holiday Music Motel is my heart, my soul, and a massive labor of love that brings me great pride and great joy. I am looking for a special person that...
-
Medical Assistant or LPN
2 weeks ago
Sturgeon Bay, United States 223 Aurora Medical Group, Inc. Full timeDepartment: 02190 AMG Sturgeon Bay - Immediate Care Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: 6 week rotating schedule between the clinic hours of 7a-7p M-F 8a-4p weekends approximately 2 weekends every 6 wee Major Responsibilities: Prepares and rooms the patient for exam by...
-
Utility Worker
1 month ago
Sturgeon Bay, United States Marine Travelift and ExacTech Full timeJob DescriptionJob DescriptionA career with Marine Travelift is more than just a job. It’s a commitment to making an impact. Our team members design and build long lasting machines because each employee is given the opportunity to continuously innovate. We look to our people to come up with the ideas that make all of our products and services better....
-
Sturgeon Bay, United States AMN Healthcare Full timeJob Description & Requirements Nurse Practitioner or Physician Assistant Orthopedic Surgery (NP/PA) StartDate: ASAP AMN Healthcare/Merritt Hawkins, the nation's leading physician search firm, invites you to consider an Orthopedic APP opportunity that is nestled in beautiful Door County, Wisconsin, a region of the country known for its outstanding outdoor...
-
Sturgeon Bay, United States AMN Healthcare Full timeJob Description & Requirements Nurse Practitioner or Physician Assistant Orthopedic Surgery (NP/PA) StartDate: ASAP AMN Healthcare/Merritt Hawkins, the nation's leading physician search firm, invites you to consider an Orthopedic APP opportunity that is nestled in beautiful Door County, Wisconsin, a region of the country known for its outstanding outdoor...
-
Sturgeon Bay, United States AMN Healthcare Full timeJob Details AMN Healthcare/Merritt Hawkins, the nation's leading physician search firm, invites you to consider an Orthopedic APP opportunity that is nestled in beautiful Door County, Wisconsin, a region of the country known for its outstanding outdoor atmosphere, deep family values, safe communities, and superb educational system. Job Opportunity Join a...
-
Sturgeon Bay, United States AMN Healthcare Full timeJob Details AMN Healthcare/Merritt Hawkins, the nation's leading physician search firm, invites you to consider an Orthopedic APP opportunity that is nestled in beautiful Door County, Wisconsin, a region of the country known for its outstanding outdoor atmosphere, deep family values, safe communities, and superb educational system. Job Opportunity Join a...
-
Regional Pharmacist
1 month ago
Sturgeon Bay, United States The Hometown Pharmacy Full timeDescription Must be able to travel to Sturgeon Bay, Peshtigo, and Sister Bay. Interested in joining a team of professionals delivering patients innovated and trusted health and wellness care? Then consider a career at Hometown Pharmacies and join us on the journey to pharmacy reimagined.About Us: Hometown Pharmacy has been caring for our patients and...
-
Managing Pharmacist
4 days ago
Sturgeon Bay, United States The Hometown Pharmacy Full timeDescription Interested in joining a team of professionals delivering patients innovated and trusted health and wellness care that thrive on making an impact in local communities and not only support but encourage a healthy work/life balance. Then consider a career at Hometown Pharmacies and join us on the journey to pharmacy reimagined. COLLABORATIVE...
-
Information Technology
2 weeks ago
Green Bay, United States Fairchild Equipment Inc. Full timeJob DescriptionJob DescriptionABOUT FAIRCHILD EQUIPMENTFairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of...
-
Information Technology
2 weeks ago
Green Bay, United States Fairchild Full timeABOUT FAIRCHILD EQUIPMENT Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only...
-
Information Technology
2 weeks ago
Green Bay, United States Fairchild Full timeABOUT FAIRCHILD EQUIPMENT Fairchild Equipment was founded in 1985 as Yale Materials Handling.Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We've grown from only a...
-
Information Technology
2 weeks ago
Green Bay, United States Fairchild Full timeABOUT FAIRCHILD EQUIPMENT Fairchild Equipment was founded in 1985 as Yale Materials Handling.Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We've grown from only a...
