Bilingual Customer Service Representative

4 weeks ago

South Bend, United States ASSET MANAGEMENT INSURANCE Full time

**Job Title**: BILINGUAL/Customer Service Representative

**Location**: Granger, IN.

**Pay Rate**: $15 per hour

**Employment Type**: Full-time, 40 hours per week

**Work Schedule**: Monday through Friday, 9:00 AM to 6:00 PM

**Company Overview**:
We are a leading insurance agency committed to providing outstanding service to our clients.
Our team is dedicated to assisting insurance agents with data entry and ensuring a seamless customer experience. We value teamwork, professionalism, and a customer-centric approach.

As a Customer Service Representative, you will play a crucial role in supporting our insurance agents with data entry tasks and providing excellent customer service. Your main responsibilities will include, but not limited too:

- Assisting insurance agents with data entry and maintaining accurate records
- Responding to customer inquiries, resolving issues, and providing information about insurance policies
- Collaborating with team members to ensure efficient and effective customer service
- Maintaining a professional and positive attitude while interacting with customers and colleagues
- Adhering to company policies and procedures to ensure compliance with industry regulations

**Qualifications**:
To be successful in this role, you should possess the following qualifications:

- BILINGUAL
- High school diploma or equivalent
- Previous experience in customer service or data entry preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Proficient computer skills, including data entry and Microsoft Office Suite
- Ability to work independently and as part of a team
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously
- Experience in customer service.

**Benefits**:

- Competitive pay starting at $15 per hour
- Opportunity to earn monthly BONUSES
- Full-time employment with 40 hours per week
- Paid time off and holidays
- Professional development opportunities
- Friendly and supportive work environment
- Nontoxic work environment

**How to Apply**:
If you are interested in joining our team as a Customer Service Representative, please submit your resume and a cover letter highlighting your relevant experience to

Pay: From $15.00 per hour

Expected hours: 40 per week

**Benefits**:

- Paid time off
- Professional development assistance

Experience level:

- 1 year

Shift:

- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- In-person
- Office

Work Location: In person

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