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Import Customer Service Representative

4 months ago


Jersey City, United States Leschaco Inc Full time

Description:
Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Customer Service Representative - Customs Entry Writer in our Jersey City, NJ office.

**Responsibilities include but are not limited to**:

- Transmission of Customs Entries to US Customs & Border Protection (CBP) for import shipments
- Receiving, reviewing, and processing import documentation for an assigned base of accounts
- Processing documents through the system and interface and providing updates and communications for internal and external customers to produce timely and compliant transactions
- Coordinating the release of goods from the carrier, Customs or Partnering Government Agencies and examinations that may be required
- Tracing key transaction information such as HBL, commercial invoice, and other required documents to determine if record is available
- Coordinating shipments with Consignees and Brokers
- Corresponding with overseas agents and clients
- Working with steamship lines/airlines/trucking companies to obtain quotations and handle the movement of freight
- Developing and maintaining excellent customer service to internal and external customers
- Preparing quotations
- Handling the files from A to Z
- Responsible to ensure legal compliance, provide import guidance and control within government rules and regulations.
- Work with internal and external customers, freight forwarders, and other areas to ensure timely, complete and accurate

**Requirements**:

- Minimum 2- 4 years of experience in Import Customs Clearance operations
- Knowledge of current and historical Customs regulations, Harmonized Tariff Schedule, and related directives of government agencies (including but not limited to Environmental Protection Agency (EPA), Food and Drug Administration (FDA) and United States Agriculture Department (USDA) is a plus)
- Be able to work independently, multi-task, be a team player and work in a fast-paced environment
- Possess excellent written and verbal communication skills
- Have computer skills and proficiency in Microsoft Office i.e. Outlook, Excel, Word, etc.
- Experience with the handling of hazardous materials a plus

**Our Benefits include**:

- Medical
- Dental
- Vision
- Flexible Spending Account (Medical and Dependent Care)
- 401(k) with company match
- Company paid Life Insurance, Short-Term Disability and Long-Term Disability
- Paid Holidays plus PTO and Sick Leave
- Voluntary Time Off
- Employee Assistance Program
- Tuition Reimbursement
- Employee Referral Program
- Employee Discounts

Background check required.

Only those considered for the position will be contacted. Thank you for your interest.