Communication Program Coordinator, Dermatology

4 weeks ago

Chicago, United States Northwestern University Full time

**Specific Responsibilities**:
Administration
- Manages day to day operations.
- Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
- Manages design and development of program databases; compiles & analyzes data; prepares reports.
- Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
- Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
- Acts as liaison to IT to ensure technology systems are properly installed & maintained.

Communication
- Develops coordinated, consistent marketing and brand messages.
- Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
- Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
- Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.

Evaluation
- Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
- Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.

Events
- Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
- Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
- Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Program Development
- Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
- Identifies & obtains external expertise as needed and works with content experts for current and new programs.
- Leads program/project updates and improvements.

**Minimum Qualifications: (Education, experience, and any other certifications or clearances)**
- Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
- 1 year program/project administration or other relevant experience.

**Minimum Competencies: (Skills, knowledge, and abilities.)**
- Strong interpersonal and communication skills, in-person and via phone/web.
- Exceptional organizational skills, time management efficiency, and personal accountability.
- Proficient with Microsoft Office software.
- Excellent attention to detail.
- Ability to work independently and in a team environment
- Ability to work with minimum supervision and guidance
- Ability to receive and benefit from feedback; willingness to expand skill set and improve.
- Flexibility in adapting to new procedures and environments.
- Strong project coordination skills and the ability to prioritize tasks across multiple projects.
- Efficient and resourceful in problem-solving.
- Demonstrated ability to take ownership of the work, possessing initiative, and good follow-through.

**Preferred Qualifications: (Education and experience)**
- Grant management and administrative experience.
- Website management experience

**Preferred Competencies: (Skills, knowledge, and abilities)**
- Familiar with Northwestern systems.

**_
Benefits:_**:
**_ Work-Life and Wellness:_**:

- Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles._

**_ Professional Growth & Development:_**:
Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.
- The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today._

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